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Adecco
Medical Receptionist
Career Insights for Medical Secretary
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Based on Rhode Island data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$44,821 / year median in Rhode Island
+14% projected growth
Job Description
AI Summary & Insights Summary Insights Medical Receptionist The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Medical Receptionist The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it. Description Medical Receptionist Job Summary Adecco Staffing is seeking a professional, customer-focused Medical Receptionist to support a growing primary care practice. The ideal candidate will have previous experience in a medical office or healthcare setting and be comfortable working with electronic medical record (EMR) systems. This individual will be detail-oriented, organized, and committed to providing an exceptional patient experience. The role requires strong communication and administrative skills, the ability to work effectively as part of a team, and the ability to handle confidential patient information with professionalism and integrity. The schedule will be Monday - Friday 8:45AM - 4:45 PM Essential Duties and Responsibilities Provide exceptional customer service to patients throughout all stages of their visit, from the initial phone call through follow-up. Complete daily opening procedures and prepare the front office for patient appointments. Greet patients warmly upon arrival, determine their needs, and coordinate with appropriate staff members. Answer incoming phone calls professionally, listen carefully to patient concerns, and provide accurate information or direct calls to the appropriate team member. Check patients in and out and schedule follow-up and future appointments. Maintain and update patient records, ensuring all information is accurate and current. Verify insurance information and assist with prior authorizations as needed. Assist with the preparation of care plans and related documentation. Coordinate patient care by following up on referrals, outstanding care needs, and appropriate community or healthcare resources. Monitor staff and provider messages and assist with requests such as scheduling follow-up appointments and processing medication refill requests. Provide general administrative support, including typing correspondence, filing documents, and maintaining office supplies. Maintain confidentiality and handle patient information in accordance with applicable privacy standards and office procedures. Perform additional administrative and patient support duties as needed. Qualifications Required Qualifications Previous experience as a medical receptionist or in a similar administrative role within a healthcare setting. Familiarity with Athena Health electronic medical record (EMR) systems. Strong customer service and interpersonal skills. Excellent verbal and written communication skills. Strong attention to detail and organizational abilities. Basic proficiency with word processing and standard office software. Ability to manage multiple tasks and priorities in a fast-paced environment. Ability to work independently with minimal supervision while contributing effectively to a team. High level of professionalism, integrity, and discretion when handling confidential patient information. Core Values The ideal candidate will demonstrate a commitment to: Continuous improvement Teamwork and willingness to assist others Transparency and open communication Creativity and problem-solving Honesty and integrity Learning through experience Work Environment This position is based in a professional healthcare and primary care office environment and involves regular interaction with patients, providers, and administrative staff. If interested in this opportunity apply with an updated resume today!