Medical Receptionist We are seeking a warm, polished, and detail-oriented Medical Receptionist to join our beautiful, boutique private medical practice. With a small, carefully managed patient panel, our practice is committed to providing highly personalized, attentive, and exceptional care to every patient. As the first point of contact for our patients, the Medical Receptionist plays an essential role in creating a welcoming and elevated patient experience. We are looking for someone who genuinely enjoys helping people, takes pride in providing outstanding customer service, and understands that in a small private practice, every interaction matters . The ideal candidate is professional, personable, highly organized, technologically comfortable, and able to anticipate the needs of both patients and the clinical team. This is an excellent opportunity for someone who thrives in an intimate, relationship-focused environment rather than a high-volume medical office. Responsibilities Warmly greet patients and create a welcoming, professional, and comfortable environment. Provide exceptional, personalized customer service while building strong, trusting relationships with our patients. Manage patient scheduling and appointments efficiently using an electronic health record (EHR) system such as Epic, Meditech, Athenahealth, or similar platforms. Coordinate patient check-in and check-out, including registration, intake forms, documentation, and follow-up needs. Verify insurance coverage and benefits and accurately process patient payments and medical collections in accordance with practice policies and HIPAA requirements. Maintain accurate and up-to-date patient records and documentation. Communicate professionally and compassionately with patients by phone, email, and in person. Help ensure a smooth, calm, and efficient patient flow throughout the day. Coordinate closely with the physician and clinical team to anticipate patient and practice needs. Maintain a polished, organized, and welcoming front-office environment. Handle confidential patient information with the highest level of discretion and professionalism. Assist with other administrative and practice-support responsibilities as needed. The Ideal Candidate We are looking for someone who is exceptionally personable and service-oriented . Outstanding customer service skills are essential. Our patients value personalized attention, professionalism, discretion, and genuine warmth, and we expect every member of our team to reflect those values.

The ideal candidate will be:

Warm, friendly, and naturally welcoming. Exceptionally customer-service oriented. Professional, polished, and personable. Highly organized and detail-oriented. Comfortable working independently in a small-practice environment. Tech-savvy and quick to learn new systems and software. Dependable, proactive, and able to anticipate what needs to be done. An excellent communicator with strong interpersonal skills. Discreet and trustworthy when handling sensitive patient information. Comfortable balancing administrative responsibilities with a highly personalized patient experience. Someone who takes pride in creating a beautiful, calm, and welcoming environment for patients. Our Practice We are a small, private medical practice focused on personalized, relationship-based care . Our intentionally limited patient panel allows us to spend more time with each individual and provide an experience that is thoughtful, attentive, and distinctly different from a high-volume healthcare setting. We are looking for a team member who shares our commitment to excellence, hospitality, discretion, and exceptional patient service and who understands the importance of making every patient feel known, valued, and well cared for.

Pay:

$23.21 - $27.96 per hour Expected hours: 16.0 - 30.0 per week

Benefits:

401(k) 401(k) matching Dependent health insurance coverage Health insurance On-the-job training

Work Location:

In person