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DM
Dr Michael Campbell, OD/Optical Solutions
Optometry Private Practice Front Desk Clerk
Entry-Level JobVerifiedNo experience needed
Career Insights for Medical Secretary
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Based on South Carolina data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$39,473 / year median in South Carolina
+16% projected growth
Job Description
We are looking for a detailed-oriented medical front desk clerk capable of multi-tasking while providing a pleasant, cheerful attitude towards our patients. Experience in a medical office is a plus.
Responsibilities:
- Greet and welcome patients and visitors at the front desk
- Register patients and verify their personal and insurance information
- Schedule appointments and manage the appointment calendar
- Answer phone calls and address patient inquiries or direct them to the appropriate department
- Collect co-pays and process payments
- File vision insurance claims for exams/contact lens fits
- Maintain patient records and update information in our electronic medical record systems
- Ensure a clean and organized front desk area
- Assist with administrative tasks as needed
Experience:
- Previous experience working in a medical office preferred
- Familiarity with medical office procedures and terminology preferred
- Previous experience on office software and electronic medical record systems preferred
- Strong communication skills, both verbal and written
- Excellent customer service skills with a friendly and professional demeanor Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.