Overview We are seeking a dynamic and highly organized Dental Lead Front Office Admin to join our vibrant dental practice. This pivotal role combines administrative excellence with leadership, ensuring the smooth operation of front office functions while providing exceptional patient service. The ideal candidate will possess extensive experience in dental office management, medical administrative support, and healthcare systems, with a passion for fostering a welcoming environment. Your expertise will drive efficient clinic workflows, oversee billing and scheduling processes, and support the clinical team to deliver outstanding patient care. This is an exciting opportunity for a motivated professional eager to lead and innovate within a fast-paced healthcare setting. Previous Registered Dental Assistant or Dental Background preferred. Duties Manage daily front desk operations, including patient check-in/out, appointment scheduling, and phone triage to optimize patient flow and satisfaction Supervise front office staff, providing training, mentorship, and performance evaluations to ensure high standards of service and efficiency Oversee billing processes, insurance claims, and collections using EMR (Electronic Medical Records) systems such as Eaglesoft, Dentrix, or eClinicalWorks Maintain accurate medical records and ensure compliance with HIPAA regulations to protect patient privacy and confidentiality Coordinate with clinical teams regarding patient appointments, treatment plans, and medical documentation to support seamless clinic operations Monitor clinic budgets, manage fiscal responsibilities including budgeting and financial management tasks to ensure profitability Implement practice management strategies that enhance workflow efficiency and improve patient experience Ensure compliance with healthcare regulations such as JCAHO standards and managed care policies while maintaining high-quality medical office management practices Taking Radiographs and Dental Assisting may be necessary from time to time Skills Proven experience in dental office management or medical administrative support within healthcare environments Strong supervisory skills with the ability to lead and motivate front office teams effectively Extensive knowledge of EMR/EHR systems including Eaglesoft, Dentrix, Epic, eClinicalWorks or similar platforms Expertise in fiscal management, budgeting, billing procedures, and financial management within a healthcare setting Familiarity with HIPAA regulations, medical terminology, medical records management, and healthcare compliance standards Excellent organizational skills with the ability to multitask in a fast-paced clinic environment Experience with office management software and tools to streamline administrative workflows Background in medical or dental clinic experience is highly preferred; veterinary or acute care experience is a plus Strong communication skills for effective interaction with patients, staff, insurance providers, and external partners Knowledge of human resources practices related to staff supervision and team development Join us in shaping a welcoming environment where exceptional patient care meets efficient practice management! We're dedicated to supporting your professional growth while fostering a positive workplace culture that values innovation and teamwork.

Pay:

$14.00 - $22.00 per hour

Work Location:

In person