Pediatric Dental Care Front Desk Admin Smile More Brands LLC Memphis, TN Job Details Full-time $16 - $21 an hour 10 hours ago Benefits Paid time off 401(k) matching Employee discount Referral program Qualifications High school diploma or GED Full Job Description About the Role The Pediatric Dental Care Front Desk Admin plays a key role in ensuring the smooth, efficient, and patient-centered operation of our pediatric dental practice. As the first point of contact for patients and their families, this position is responsible for creating a warm, professional, and welcoming environment that supports positive patient experiences. This role involves managing appointment scheduling, patient check-ins and check-outs, insurance verifications, billing inquiries, and maintaining accurate records—all while handling sensitive information with professionalism and confidentiality. The Front Desk Admin works closely with the dental team to coordinate patient flow and ensure the office runs seamlessly. Ultimately, this position is essential to fostering a friendly, organized, and compliant atmosphere that reflects the high-quality pediatric care we provide. Minimum Qualifications High school diploma or equivalent Strong communication and interpersonal skills Preferred Qualifications Experience in a pediatric dental office environment Previous dental or medical front desk/administrative experience Basic knowledge of dental terminology and insurance processes Familiarity with pediatric dental insurance plans and billing procedures Certification in dental office administration or related healthcare administration Customer service or patient relations training Responsibilities Greet and welcome patients and their families, ensuring a positive and comforting first impression Manage appointment scheduling, confirmations, cancellations, and rescheduling to optimize daily patient flow Verify insurance, process billing and payments, and address related inquiries with accuracy and discretion Maintain up-to-date patient records, including demographic, medical, and dental history information Coordinate communication between patients, dental staff, and external providers to support seamless care delivery Answer phone calls and emails promptly, providing clear information and assistance as needed Ensure compliance with HIPAA and all regulatory requirements for patient privacy and data security Skills Compassionate and professional communication with children and families Proficiency with scheduling systems and EHR software Strong organizational and multitasking abilities Knowledge of dental terminology and insurance verification processes Ability to remain calm, efficient, and welcoming in a busy environment Bilingual communication skills (preferred)

Job Type:

Full-time (applicant may be required to work at other locations)

Pay:

$16.00 - $21.00 per hour

Benefits:

401(k) matching Employee discount Paid time off Referral program

Experience:

Customer service: 1 year (Preferred)

Language:

Spanish (Preferred)