Description:

Why Join Our Team? Rural Medical Services is seeking a Patient Service Representative to join our Newport team. Enjoy a Monday-Friday schedule, 11 paid holidays, generous paid time off, excellent health benefits, a 403(b) retirement plan with employer matching, and the opportunity to make a meaningful impact in your community.

Job Type:

Full-time Pay:

Starting at $16.00 per hour Benefits 403(b) 403(b) matching Dental insurance Disability insurance Employee Assistance Program (EAP) Health insurance Health Savings Account (HSA) Life insurance Paid time off Vision insurance Schedule 8-hour shift Day shift Monday-Friday Purpose As the first point of contact for our patients, you'll create a welcoming experience by scheduling appointments, answering questions, assisting providers, and delivering outstanding customer service while supporting the daily operations of our medical office. Responsibilities Greet patients and serve as the receptionist in accordance with appointment and patient record policies. Schedule appointments and accurately answer and route telephone calls. Maintain patient records in accordance with established medical records policies. Process patient payments and perform other clerical duties, including billing, filing, typing, and data entry. Assist patients with completing required forms and documentation. Perform other duties as assigned.

Location:

Newport, TN Work Setting:

In person

Relocation:

Candidates must be able to reliably commute or relocate before starting work.

Requirements:

Education High school diploma or equivalent (GED) required. License None Qualifications Ability to quickly learn office procedures and workflows. Ability to follow written and verbal instructions accurately. Ability to perform basic mathematical calculations and maintain accurate financial records. Excellent verbal and written communication skills. Strong professional customer service skills. Fluency in spoken and written English is required. Bilingual (English/Spanish) skills are a plus. Basic computer proficiency and the ability to learn new software applications. Strong interpersonal skills and the ability to work both independently and collaboratively. Ability to multitask, prioritize work, and maintain accuracy in a fast-paced environment. Equal Opportunity Employer Rural Medical Services, Inc. is an Equal Opportunity Employer.