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PR
Prestige Retina
Medical Receptionist/Front Desk
Career Insights for Medical Secretary
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Based on Texas data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$37,507 / year median in Texas
+16% projected growth
Job Description
SUMMARY A
Medical Receptionist is a valuable asset to an Ophthalmologist. As client-facing professional, you play a key role in representing the practice and providing excellent care to the patients during their visit. The Medical Receptionist is able to handle a wide range of duties. Our goal at Prestige Retina is to provide each patient with exceptional, personalized care. Responsibilities include, but are not limited to:- Greeting patients, registering and checking in, answering phones, providing information and addressing the patients' concerns or questions.
- Schedule, confirm, reschedule appointments, (including surgical scheduling) and remind patients of their upcoming visits.
- Process patient payments, verify insurance information, and assist with billing and insurance claims.
- Maintain and update patient records, ensuring accuracy and confidentiality, often using the Electron Health Record (EHR) systems.
- Handle filing, data entry and other clerical tasks to support the medical office.
- Keep the reception area clean and orderly, manage office supplies and coordinate with other healthcare staff.
- Adhere to HIPPA and other privacy regulations to protect patient information. Essential Skills
- Excellent verbal and written communication skills when interacting with patients, staff and healthcare professionals.
- Familiarity with office software, including medical practice management software and patient portals.
- Strong organizational and time-management skills to manage multiple tasks effectively.
- A warm, welcoming, and empathic demeanor to create a positive patient experience.
- Meticulousness in handling patient information, appointments, and financial transactions. Education/Experience
- A high school diploma or GED is required
- 1-3-years' experience required