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PetVet Care Centers
Veterinary Receptionist (Care Coordinator) - Argyle Veterinary Hospital
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$37,507 / year median in Texas
+16% projected growth
Job Description
PetVet Care Centers' Argyle Veterinary Hospital is currently seeking a Care Coordinator to join their team! At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide , we offer: Local autonomy with national support Career mobility and development opportunities A collaborative, inclusive environment where your wellbeing comes first You care for pets. We care for you. Position Overview Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist. Argyle Veterinary Hospital in Argyle, Texas is a unique full-service practice proudly serving both small animal and equine patients as a member of the PetVet Care Centers network. Their dedicated team offers 24/7 on-call equine emergency care alongside a full range of small animal services — making this a truly one-of-a-kind opportunity for veterinary professionals who love working with animals of all sizes. With a collaborative, growth-focused culture and a strong commitment to clinical excellence, Argyle Veterinary Hospital is an outstanding place to advance your veterinary career. Key Responsibilities Provides excellent customer service in-person, over the phone, and during high-stress situations. Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments. Handles basic medical emergencies for pets and owners, ensuring safety and well-being. Assists with medication pickups, inquiries, and provides information about services and products. Inputs and manages data in practice management software, including billing and accounts. Assists with retail sales, weighing pets, processing faxes, and maintaining records. Reconciles cash drawer and performs end-of-day duties for accurate financial transactions. Qualifications (Required) Has 1 year of experience in Veterinary field. Applicants must be 18 years of age or older to be considered for this position.