Position Overview Summit Neurology is seeking a friendly, organized, and compassionate Medical Receptionist to become one of the founding members of our growing practice. This individual will play a key role in creating an exceptional patient experience by serving as the first point of contact for our patients while supporting the daily operations of the front office. We're looking for someone who enjoys helping others, communicates professionally, thrives in a team environment, and takes pride in providing outstanding patient service. Responsibilities Welcome patients and visitors in a warm and professional manner. Schedule and confirm appointments. Register new patients and update demographic and insurance information. Verify insurance eligibility and obtain referrals or authorizations as needed. Answer and route incoming phone calls. Check patients in and out efficiently. Collect copays and balances. Scan, upload, and maintain electronic medical records. Coordinate with providers and clinical staff to ensure smooth patient flow. Respond to patient questions and assist with administrative requests. Maintain confidentiality and comply with HIPAA requirements. Keep the reception area clean, organized, and welcoming. Assist with additional administrative tasks as needed.
Qualifications Preferred:
1+ years of medical office or healthcare customer service experience Experience with electronic health records Insurance verification or prior authorization experience Excellent communication and interpersonal skills Strong organizational and multitasking abilities Professional appearance and positive attitude Ideal Candidate We're looking for someone who is: Compassionate and patient-centered Friendly and welcoming Dependable and punctual Detail-oriented Adaptable and eager to learn Calm under pressure A collaborative team player Committed to providing exceptional patient care Schedule Full-time Monday-Friday No weekends No major holidays Compensation & Benefits Competitive, experience-based hourly pay Paid time off Paid holidays Professional development opportunities Employee benefits package currently being finalized Medical insurance Dental insurance Vision insurance Additional benefit offerings as the practice grows
Pay:
$18.00 - $22.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance