A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
Fort Worth, TX Job Details Full-time $30,000 - $40,000 a year 8 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Snacks provided Vision insurance Employee discount Life insurance Referral program Qualifications Spanish Teamwork Confidential information handling Phone communication Copy machines English High school diploma or GED Organizational skills Law office experience Telephone systems Multi-line phone systems Productivity software Full Job Description Chavez & Valko LLP, a full-service immigration law firm recognized in the 2025 and 2026 editions of Best Law Firms® in the United States, is seeking a part-time Intake Clerk to join our Fort Worth office. Our diverse team handles a broad range of immigration matters, from routine filings to complex litigation, with an unwavering focus on client outcomes. The Role The Intake Clerk is often the first person a prospective client speaks with, and the quality of that first conversation shapes the client's experience with the firm. This role focuses on screening incoming inquiries, gathering preliminary case information, and scheduling consultations with the appropriate attorney. Because so many of our prospective clients are navigating stressful immigration matters, often in their second language, the Intake Clerk plays an essential role in making sure every person who calls feels heard and respected.
Location:
This is a fully in-person, full-time position based in our Fort Worth office. What You'll Do Answer incoming calls from prospective clients and coordinate with the firm's answering service Conduct initial intake screenings to gather preliminary information about the caller's immigration situation and identify the appropriate practice area Schedule and confirm consultation appointments with the correct attorney based on case type Greet prospective clients and visitors and direct them to the appropriate attorney or staff member Process consultation payments in person and over the phone with accuracy and discretion Enter intake information into the firm's case management system with attention to detail and completeness Follow up with prospective clients who have not scheduled or completed a consultation Prepare and update internal telephone lists and directories Assist with maintaining the firm calendar Submit and track maintenance requests with building management Other administrative duties as assigned Qualifications Required High school diploma or equivalent Bilingual fluency in English and Spanish, both written and spoken Excellent communication skills, including a warm and professional phone manner Proficiency with Microsoft Office 365 and standard office equipment (multi-line phone systems, copiers, scanners) Strong organizational skills and attention to detail Ability to handle confidential client information with discretion Ability to work in a fast-paced, team-oriented environment while maintaining a positive demeanor Preferred Prior intake, reception, or customer service experience, ideally in a law firm or professional services setting Familiarity with basic immigration law concepts or experience working with immigrant communities Experience processing payments and reconciling daily receipts Experience with legal case management software
Compensation and Benefits Salary:
$30,000-$40,000 annualized, commensurate with experience and pro-rated for part-time schedule
Bonuses:
Annual performance bonus Time off: Pro-rated paid time off and federal holidays
Retirement:
401(k) [confirm eligibility for part-time employees] Health coverage: Medical, dental, and vision coverage; short- and long-term disability; life insurance Employee perks: A well-stocked kitchen, including a high-end espresso machine with Starbucks, Peet's, and Lavazza options About the Firm Chavez & Valko LLP has built its reputation on deep expertise across every area of U.S. immigration and naturalization law, sustained community engagement, and exceptional client service. We represent clients ranging from individuals and families to businesses navigating complex immigration matters. How to Apply Please submit the following to [email address] with the subject line "Intake Clerk Application — [Your Name]": Cover letter Resume Two professional references Applications are reviewed on a rolling basis. We look forward to hearing from you.
Job Type:
Full-time Pay:
$30,000.00 - $40,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance
