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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$37,507 / year median in Texas

+16% projected growth

Explore Career

Job Description

  • Overview
  • Baylor Scott & White Institute for Rehabilitation
  • Frisco, TX (Day Neuro Hub)
  • Patient Service Specialist (PSS)
  • Hours: vary between Monday
  • Friday 8am
  • 5pm•Full Time•Compensation depends upon candidate's years of experience and internal equity.
  • Starting salary:
  • $18•$25 per hour•based off experience•Benefits of becoming a Patient Service Specialist with us:•Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

+ Health, Dental, and Vision insurance; Life insurance; Prescription coverage

+ Paid Time Off (PTO) and Extended Illness Days (EID)

+ A 401(k) retirement plan with company match

+ Short and Long Term Disability

+ Personal and Family Medical Leave

+ PSS Ladder Program

  • Eligibility and effective dates vary
  • Responsibilities
  • Looking for a customer service, detail oriented individual who is able to work in a fast paced environment.

Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

+ Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

+ Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

+ Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

+ Collects toward patient responsibility at each visit.

+ Scan and maintain medical documents.

+ Reconciles and posts charges daily and other reporting to ensure clean claim processing.

+ Responds to all request for information from patients, other department and physicians.

+ Maintains office, orders supplies and manages mail.

+ Willingness to adjust schedule to center needs.

+ Travels Attends all mandatory meetings and in-service education programs.

+ Travels to non-home location center or other site for coverage when necessary.

  • Qualifications
  • + HS diploma or GED is required
  • Preferred Experience
  • + Customer service experience + Knowledge of insurance verification + Healthcare, medical, or dental office administration \#BSWIR
  • Inpatient
  • Additional Data
  • _Equal Opportunity Employer including Disabled/Veterans_
  • Location : Location
  • _US-TX-Frisco_
  • Job ID
  • _383712_
  • Position Type
  • _Full Time_
  • Experience (Years)
  • _1_
  • Category
  • _Administrative
  • Administrative Services_
  • Company
  • _Baylor Scott & White Institute for Rehabilitation
  • Outpatient_

Benefits

  • Paid Time Off (PTO)
  • Medical Leave
  • 401(k) Plans
  • Other Retirement and Savings