Administrative & support services

Medical front desk agent

MEDICAL FRONT DESK AGENT.

san angelo, texas

Posted 1 day ago

Closes 10/30/2026 Job details Summary Spherion

$20.00 per hour

Temporary

8:00 PM - 5:00 AM

Industry

administrative & support services (Office and Administrative Support Occupations)

Reference number

S_181178

Spherion Staffing is seeking a dynamic, patient-focused Medical Front Desk Associate to be the welcoming face of our practice. This position is located in Abilene, TX. In this vital role, you will manage front-office operations, deliver exceptional patient care experiences, and streamline clinical workflows using our electronic health record (EHR) platform, eClinicalWorks (eCW). Your organization, warm demeanor, and attention to detail will ensure a seamless visit for our patients and a supportive environment for our ENT physicians and clinical team.

Responsibilities:

Patient Care & Check-In/Check-Out:

Greet patients warmly upon arrival, manage the check-in and check-out process, verify patient demographics, update insurance details, and collect co-pays/balances.

EHR Management (eClinicalWorks): Utilize eClinicalWorks (eCW) to schedule appointments, register new patients, update medical history, send patient communications, and manage digital charts accurately.

Phone & Communication Management:

Answer multi-line phone systems promptly, triage patient calls, answer inquiries, and route messages efficiently to clinical staff or specialists. ...

Appointment Scheduling:

Manage daily clinical calendars and optimize appointment schedules for ENT physicians and audiologists to ensure steady patient flow.

Insurance Verification & Authorizations:

Verify patient insurance coverage, ensure active benefits, and assist with referral or pre-authorization routing as required.

Administrative & Clerical Support:

Maintain organized digital and physical patient records, manage incoming/outgoing faxes and medical records requests, and handle incoming medical mail with privacy and accuracy.

Working hours:

8:00 PM - 5:00

AM Skills:

Experience:

1-2+ years of front desk or receptionist experience in a medical office or outpatient practice (ENT or specialty clinic experience is a plus).

EHR Expertise:

Hands-on experience with eClinicalWorks (eCW) is strongly preferred.

Education:

High School Experience:

1-4 years

Qualifications:

Technical Skills:

Proficiency with Microsoft Office (Outlook, Word, Excel) and healthcare software/computers.

Communication:

Exceptional verbal and written communication skills with strong telephone etiquette. Bilingual skills (Spanish/English) are highly desirable.

Organizational Skills:

Outstanding ability to multitask, prioritize tasks, and remain calm and compassionate in a fast-paced clinical environment.

Patient-Centered Mindset:

A warm, energetic, and empathetic attitude focused on providing top-tier patient satisfaction. Please send your resume to candicebarnhart@spherion.com Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show more

key responsibilities

Patient Care & Check-In/Check-Out:

Greet patients warmly upon arrival, manage the check-in and check-out process, verify patient demographics, update insurance details, and collect co-pays/balances.

EHR Management (eClinicalWorks): Utilize eClinicalWorks (eCW) to schedule appointments, register new patients, update medical history, send patient communications, and manage digital charts accurately.

Phone & Communication Management:

Answer multi-line phone systems promptly, triage patient calls, answer inquiries, and route messages efficiently to clinical staff or specialists.

Appointment Scheduling:

Manage daily clinical calendars and optimize appointment schedules for ENT physicians and audiologists to ensure steady patient flow.

Insurance Verification & Authorizations:

Verify patient insurance coverage, ensure active benefits, and assist with referral or pre-authorization routing as required.

Administrative & Clerical Support:

Maintain organized digital and physical patient records, manage incoming/outgoing faxes and medical records requests, and handle incoming medical mail with privacy and accuracy. experience 1-4 years skills

Experience:

1-2+ years of front desk or receptionist experience in a medical office or outpatient practice (ENT or specialty clinic experience is a plus).

EHR Expertise:

Hands-on experience with eClinicalWorks (eCW) is strongly preferred. qualifications

Technical Skills:

Proficiency with Microsoft Office (Outlook, Word, Excel) and healthcare software/computers.

Communication:

Exceptional verbal and written communication skills with strong telephone etiquette. Bilingual skills (Spanish/English) are highly desirable.

Organizational Skills:

Outstanding ability to multitask, prioritize tasks, and remain calm and compassionate in a fast-paced clinical environment.

Patient-Centered Mindset:

A warm, energetic, and empathetic attitude focused on providing top-tier patient satisfaction. education High School share this job.

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Get in touch. We are here to help you with your questions. BC

Barnhart, Candice

candicebarnhart@spherion.com