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Savannah Smiles Dental Center

Dental Front Desk Coordinator

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$37,507 / year median in Texas

+16% projected growth

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Job Description

Benefits:
401(k) matching Training & development Paid time off Wellness resources Front Desk Coordinator - Full-Time Savannah Smiles Dental Center | Schertz, TX Are you an organized, friendly, and detail-oriented professional who enjoys helping patients while keeping a busy office running smoothly? Savannah Smiles Dental Center is looking for a Full-Time Front Desk Administrator to join our growing team. Our ideal candidate is dependable, personable, and thrives in a fast-paced environment. Previous dental front office experience is REQUIRED, and excellent customer service is a must. Responsibilities As our Front Desk Administrator, you will play a key role in creating an exceptional patient experience from the moment patients walk through our doors until they check out.
Daily responsibilities include:
Welcoming patients and providing outstanding customer service Checking patients in and out efficiently Answering and managing incoming phone calls Scheduling and confirming appointments Collecting and updating patient information and required forms Presenting treatment plans and discussing financial options Collecting co-pays, deductibles, and outstanding balances Verifying dental insurance benefits and obtaining complete insurance breakdowns Reviewing schedules to help maximize efficiency and productivity Communicating with patients regarding appointments, treatment, and financial information Maintaining HIPAA compliance and patient confidentiality Assisting with general administrative and front office duties as needed Qualifications Previous dental front office experience minimum 1-2 years Knowledge of dental insurance verification and benefit breakdowns Experience presenting treatment plans and discussing patient financial responsibilities Excellent communication and customer service skills Strong organizational skills with great attention to detail Ability to multitask and prioritize in a fast-paced environment Professional appearance and positive attitude What We're Looking For We're searching for someone who: Loves helping people feel comfortable and welcomed Takes initiative and works well independently Is dependable, punctual, and a team player Has a positive attitude and enjoys learning Values accuracy, efficiency, and exceptional patient care Benefits Competitive pay based on experience Paid time off Paid holidays Employee dental benefits Opportunities for growth and advancement Supportive, team-oriented work environment If you're passionate about providing exceptional patient care and want to be part of a modern, patient-focused dental practice, we'd love to hear from you! Apply today and join the Savannah Smiles Dental Center family!