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SP
Schweppe Pediatric Dental
Dental Receptionist
Career Insights for Medical Secretary
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Based on Utah data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$41,126 / year median in Utah
+22% projected growth
Job Description
As a dental receptionist, you would be responsible for managing the front desk of a dental office, primarily by greeting patients, scheduling appointments, answering phone calls, updating patient records, collecting payments, creating insurance claims, and providing excellent customer service, all while maintaining a professional and welcoming atmosphere. Responsibilities Greet patients and manage front desk operations, ensuring a welcoming environment. Schedule appointments and maintain accurate patient records Handle patient inquiries and provide exceptional customer service. Process medical collections and verify insurance information. Maintain confidentiality in compliance with HIPAA regulations. Assist with clerical tasks, including filing and managing correspondence. Collaborate with dental staff to ensure smooth office operations. Qualifications Proven experience in a medical or dental office setting Strong patient service and communication skills Proficient in medical administrative support and clerical tasks Knowledge of medical terminology and HIPAA regulations Competence in Microsoft Office and multi-line phone systems Ability to manage medical records and patient information efficiently