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EC
Eye Care of Virginia
Medical Receptionist
Career Insights for Medical Secretary
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Based on Virginia data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$41,645 / year median in Virginia
+15% projected growth
Job Description
Job Summary We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our clinic, ensuring smooth patient flow, accurate documentation, and efficient administrative operations. Your energetic approach will help create a welcoming environment for patients while managing a wide range of clerical and clinical support tasks. If you thrive in fast-paced settings, possess excellent communication skills, and have a passion for healthcare support, this is the perfect opportunity to contribute to quality patient care and clinic success. Duties Greet patients warmly and manage patient check-in and check-out processes with professionalism and efficiency Schedule appointments using electronic health record (EHR) systems such as Epic, Meditech, or Athenahealth, ensuring accuracy and timely follow-up Verify insurance coverage, perform insurance eligibility checks, and facilitate insurance verification processes Collect patient information, update medical records, and review documentation for completeness and accuracy in compliance with HIPAA and clinical confidentiality policies Manage multi-line phone systems, answer inquiries promptly, provide appointment reminders, and handle phone etiquette with care Assist with medical billing by coding procedures using CPT codes and