Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient front desk experience. Your expertise in medical administrative support, familiarity with electronic health record (EHR) systems, and strong communication skills will help streamline clinic operations, facilitate accurate documentation, and uphold patient confidentiality. This position offers an exciting opportunity to contribute to quality patient care while working in a fast-paced, supportive environment. Duties Greet patients warmly and manage check-in/check-out procedures using EMR systems such as Modernizing Medicine Verify insurance coverage, perform insurance verification, and process medical billing and collections accurately Schedule appointments efficiently utilizing medical scheduling software and multi-line phone systems Maintain and update patient records, ensuring compliance with HIPAA regulations and proper documentation review Manage phone etiquette by handling incoming calls professionally and directing inquiries appropriately Facilitate communication between provider and patients regarding treatment plans and follow-up appointments Ensure smooth clinic operations by coordinating with medical staff as needed in clinic Qualifications Proven experience as a Medical Receptionist or in a similar medical office role with clinic or hospital experience Strong computer skills Knowledge of medical terminology, ICD-10 coding, CPT coding, and medical billing practices Familiarity with HIPAA regulations to ensure patient privacy and data security Excellent customer service skills combined with professional phone etiquette Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail Bilingual abilities are a plus to serve diverse patient populations Office management skills including filing, documentation review, insurance verification, and appointment scheduling Experience working with multi-line phones and health information management software is preferred Join us to be part of a dedicated healthcare team committed to delivering exceptional patient service! This paid position offers the chance to develop your career in a supportive environment that values professionalism, accuracy, and compassionate care.

Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Experience:

Front desk: 2 years (Required)

Work Location:

In person