We are seeking a highly organized, personable, and proactive Front Desk Administrator to oversee daily operations at our dental practice. This role is the heartbeat of the office—ensuring smooth patient flow, managing administrative tasks, and delivering exceptional customer service. Ideal candidates will have experience in dental office settings and a passion for creating a welcoming environment.
Key Responsibilities:
Greet patients warmly and manage check-in/check-out procedures Schedule appointments and manage calendar for providers Answer phone calls, respond to emails, and handle patient inquiries Verify insurance eligibility and benefits prior to appointments Collect payments, process billing, and manage patient accounts Maintain accurate patient records and ensure HIPAA compliance Supervise front desk staff and delegate responsibilities Monitor office workflows and implement process improvements Coordinate with dental assistants ≺oviders for scheduling and patient care Manage inventory of office and clinical supplies Liaise with vendors, insurance companies, and service providers Ensure compliance with OSHA, HIPAA, and other regulatory standards working Knowledge of dental equipment and open dental software Bilingual in English and Spanish.