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JR
James River Dermatology
Medical Receptionist
Career Insights for Medical Secretary
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Based on Virginia data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$41,645 / year median in Virginia
+15% projected growth
Job Description
James River Dermatology is seeking a warm, energetic, extroverted team player with excellent attention to detail for a full time position. This role requires flexibility to work at both our Midlothian and Mechanicsville locations based on scheduling needs. Prior medical and EclinicalWorks experience is helpful but not required. Good typing, computer skills and a background in customer service is strongly desired. Candidates are required to complete a typing assessment for consideration.
Job Description:
- Greet guests warmly as they arrive
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Facilitate guest check-ins and check-outs appropriately and efficiently
- Actively seek to optimize the patients' and guests' experience
- Schedule appointments in person and by telephone
- Comfort and connect with patients and their guests by being sensitive to their anxieties and needs
- Communicate clearly and frequently with coworkers to enhance cohesion of the entire team
- Maintaining a clean, tidy and orderly reception area
- Input documents and information into the electronic medical record
- Maintain patient accounts/records by obtaining, recording, and updating personal and financial information with high degree of accuracy
- Answer and route calls, provide appropriate information about the practice and its providers.
- Verify patient insurance using computer system.
- Successful candidate should be professional, punctual, reliable and accountable for quality of their work; be warm, kind and friendly yet efficient and comfortable working as part of a team in a fast-paced environment Pay commensurate with experience.