DENTAL FRONT DESK ASSOCIATE

Hanover Dental Care | Montpelier, VA Hanover Dental Care is looking for a friendly, confident, organized, and team-oriented Front Desk Associate to join our growing dental practice. We are looking for more than someone who can answer phones and schedule appointments. We want someone who can connect with patients, communicate confidently, stay organized, and help create an exceptional experience from the first phone call to the final checkout. If you enjoy working with people, thrive in a busy environment, and take pride in doing things the right way, we want to meet you!

WHAT YOU'LL DO

You'll be an important part of the patient experience and the day-to-day success of our office. Welcome every patient with a warm, professional attitude Answer phones and respond to patient questions Schedule, confirm, and manage patient appointments Check patients in and out efficiently Verify insurance benefits and assist with treatment estimates Review treatment plans and financial arrangements with patients Collect payments and maintain accurate patient accounts Communicate with insurance companies when needed Follow up with patients who have unscheduled treatment Help maintain a productive and organized schedule Communicate closely with doctors, hygienists, and dental assistants Maintain accurate patient records Assist with daily administrative responsibilities Help create a positive, welcoming atmosphere for patients and the entire team

WE'RE LOOKING FOR SOMEONE WHO IS

Friendly. Patients should feel comfortable talking to you. Confident. You're comfortable discussing treatment, scheduling, and finances. Organized. You can keep multiple things moving without losing attention to detail. A Team Player. You understand that a great dental office takes everyone working together. Dependable. Your team can count on you. Positive. You bring energy and professionalism to the office every day.

EXPERIENCE

Dental front office experience is required . Minimum 1 Year Experience.

Experience with:

Dental insurance Dental treatment coordination Eaglesoft Scheduling Patient financing is a plus.

WHY HANOVER DENTAL CARE?

We believe our patients should feel cared for, heard, and welcomed every time they visit—and that starts with our front desk team. We also believe our employees deserve the same kind of experience. When you join Hanover Dental Care, you'll be part of a team that values: ✓ Teamwork ✓ Patient care ✓ Communication ✓ Professional growth ✓ Accountability ✓ A positive work environment We want you to enjoy coming to work and feel proud of the care you help provide.

WHAT WE OFFER

Competitive compensation Health benefits Paid time off Bonus opportunities Supportive team environment Monday-Thursday 9:00 AM-5:00 PM Friday 8:00 AM-3:00 PM

JOIN OUR TEAM

If you're looking for a dental office where you can grow, contribute, and become an important part of a close-knit team , we'd love to hear from you. Apply today and tell us why you'd be a great addition to Hanover Dental Care!

HIRING FOR A GREAT ATTITUDE + GREAT WORK ETHIC

Work Location:

In person