We are a busy, patient-focused specialty dental practice seeking an experienced Dental Front Desk Coordinator to join our team. Our practice prides itself on providing an exceptional level of care and service. We believe the patient experience begins long before a patient sits in the dental chair, it starts with the first phone call and continues through every interaction with our team. We are looking for someone who understands that philosophy and naturally goes above and beyond to make patients feel welcomed, cared for, and confident in our practice.

What We're Looking For:

The ideal candidate is professional, personable, highly organized, and comfortable working in a fast-paced environment. This position requires someone who can provide warm, attentive service while simultaneously managing the administrative demands of a busy specialty practice. Dentrix experience is required. Previous dental front office experience is required. Responsibilities Provide an exceptional patient experience, both in person and over the phone Answer incoming calls with professionalism, warmth, and confidence Schedule and coordinate patient appointments Manage a busy schedule while maintaining accuracy and attention to detail Enter and maintain accurate patient information in Dentrix Handle patient forms, records, correspondence, and other clerical responsibilities Communicate effectively with patients, referring offices, and clinical team members Anticipate patient and practice needs rather than simply reacting to them Manage multiple priorities simultaneously without allowing the patient experience to suffer Remain composed, professional, and solution-oriented during high-demand moments Work collaboratively with the entire team to keep the day running smoothly Qualifications Our ideal candidate will have: Experience using Dentrix Previous dental front office or dental administrative experience Exceptional telephone etiquette and communication skills Strong customer service instincts and a genuine desire to help people Excellent clerical, organizational, and computer skills Strong attention to detail and follow-through The ability to multitask and prioritize effectively The ability to function well in a fast-paced, high-demand environment Professionalism, reliability, and discretion A calm, positive demeanor, particularly when the office becomes busy Strong teamwork and communication skills The initiative to recognize what needs to be done and take action Schedule & Compensation This is a full-time, four-day-per-week position : Monday-Thursday | 7:45 AM-5:30 PM Starting compensation is $22-$25 per hour , commensurate with experience. Benefits Benefits are available and include: Health insurance Short-term disability Paid time off 401(k) Who Will Thrive in This Position You will likely be a great fit if you are someone who notices the details. You remember the patient who seemed nervous on the phone. You recognize when the schedule needs attention before it becomes a problem. You communicate clearly with your teammates. You can handle the phone ringing, patients arriving, and multiple priorities requiring your attention without becoming flustered or allowing your level of service to change. Most importantly, you understand that excellent customer service is an essential part of excellent patient care. We are a specialty practice with high standards, and we take pride in going above and beyond for our patients. We are looking for someone who shares those standards and wants to be part of a team that genuinely cares about the experience we provide. If you have dental front office experience, are proficient with Dentrix, and take pride in providing outstanding service, we would love to hear from you.

Pay:

$22.00 - $25.00 per hour Expected hours: 36.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Disability insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person