Job Summary We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental practice team. In this role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in medical administrative support, proficiency with electronic health records (EHR) systems, and excellent customer service skills will help us deliver exceptional dental care while maintaining efficient office operations. This paid position offers an exciting opportunity to contribute to a healthcare environment that values professionalism, accuracy, and compassionate patient interactions. Responsibilities Greet patients warmly upon arrival and assist with check-in procedures using EMR/EHR systems such as Epic, Meditech, or eClinicalWorks Schedule patient appointments accurately utilizing dental office management software and coordinate follow-up visits Verify patient insurance coverage, process payments, and handle medical billing and collections in compliance with HIPAA regulations Manage patient records, review documentation for completeness, and ensure confidentiality according to clinical confidentiality policies Answer multi-line phone systems with professional phone etiquette, address patient inquiries, and direct calls appropriately Maintain accurate documentation review for treatment plans, care coordination, and coding procedures including

CPT, ICD-9/10

coding for billing purposes Support clinical staff by managing filing systems, medical records management, and performing administrative tasks such as typing reports and data entry with high accuracy Requirements Proven experience in a medical or dental office setting with strong knowledge of EMR/EHR systems like Epic, Meditech, Athenahealth or similar platforms Familiarity with dental clinic operations including appointment scheduling, medical coding (ICD-10/ICD-9), billing procedures, and insurance claims processing Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software Strong understanding of healthcare regulations such as HIPAA to ensure patient privacy and data security Exceptional customer service skills with the ability to communicate effectively in bilingual settings preferred Prior experience handling medical administrative support tasks such as filing, phone communication, typing (including 10 key), and health information management Knowledge of clinical confidentiality policies along with attention to detail in documentation review and record keeping Ability to multitask efficiently in a fast-paced environment while maintaining professionalism and positive attitude Join our team today to make a meaningful difference in patients' lives through outstanding service! We are committed to fostering a supportive work environment where your skills are valued and your career can grow.

Pay:

$18.90 - $23.99 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person