Medical Front Office Associate Peninsula Eye Care, LLC Yorktown, VA Job Details Full-time $15 - $17 an hour 18 hours ago Benefits Paid holidays Paid time off On-the-job training Uniform allowance Employee discount Retirement plan Qualifications EHR systems High school diploma or GED Full Job Description Peninsula Eye Care is a family‑oriented optometry practice proudly serving the Virginia Peninsula, Middle Peninsula, and Southeastern Virginia. We are a fast‑paced private practice seeking a Front Office Associate to join our team and help deliver exceptional patient care at our busy front desk. What We're Looking For The ideal candidate brings a blend of professionalism, positivity, and reliability. We value team members who demonstrate: A Professional Attitude and Appearance The Desire to Provide an Excellent Patient Experience Effective Multi‑Tasking and Time‑Management Abilities Intermediate Computer Proficiency Attention to Detail and Solid Reading Comprehension A Strong Work Ethic A Collaborative, Team‑Focused Mindset A Kind and Friendly Demeanor Key Responsibilities Our front desk associates play an essential role in creating a welcoming patient experience.
Responsibilities include:
Greeting and welcoming patients upon arrival Answering a multi‑line phone system to schedule appointments, assist with questions, and order contact lenses Using EHR/EMR systems to verify and update patient demographics, confirm appointments, and review insurance benefits Checking-out patients by applying insurance benefits, posting charges, and collecting payments Phone triage Completing tasks assigned by doctors and the office manager such as scheduling referrals Qualifications Familiarity with EHR/EMR systems, we provide full on‑the‑job training for any gaps in knowledge Previous medical front desk experience with related education
Position Details Job Type:
Full‑time
Starting Pay:
$15-$17 per hour, based on experience
Benefits:
PTO, Wellness Hours, IRA, Exam & Materials Discounts, Uniform Allowance, Paid Holidays, No Nights or Weekends, One Half-Friday per
Pay Period Job Type:
Full-time Pay:
$15.00 - $17.00 per hour
Benefits:
Employee discount Paid time off Retirement plan
Education:
High school or equivalent (Required)
Experience:
EHR systems: 1 year (Preferred) Medical front desk: 1 year (Preferred)