A well established OB/GYN clinic is looking for a part time medical receptionist. The individual must be organized, detail-oriented, and a multi-tasker. Strong customer service and communication skills required. Experience in medical office and some college is preferred. Core Responsibilities and Duties Patient greeting and check-in: Welcoming patients warmly, confirming identity, handing out intake paperwork if necessary.

Appointment scheduling:

Booking routine annual exams, prenatal checkups, and urgent follow-ups while managing provider calendars.

Insurance verification:

Checking patient coverage, explaining benefits, and processing co-pays or outstanding balances.

Telephone management:

Answering multi-line phones, fielding patient questions, and routing clinical messages securely.

Record maintenance:

Updating demographic files and scanning documents into electronic health record systems.

Essential Skills Medical terminology:

Understanding basic obstetrical and gynecological terms to speak correctly with MAs, nurses, and providers.

Software proficiency:

Navigating electronic health records (EHR) and digital scheduling platforms.

Financial processing:

Handling cash drawers, credit card terminals, and basic medical billing questions.

Privacy compliance:

Strictly following HIPAA guidelines to protect sensitive patient records and personal health data.

Empathy and patience:

Remaining calm, kind, and supportive with patients who may feel anxious or vulnerable.

Multitasking ability:

Juggling incoming phone calls, front-desk arrivals, and doctor requests smoothly during busy hours.

Discretion and professionalism:

Maintaining absolute confidentiality regarding reproductive health, pregnancies, and medical histories.

Conflict resolution:

De-escalating tense situations with upset or waiting patients with a respectful tone. Must be fully vaccinated against Tdap, Hepatitis B, MMR, Varicella, and potentially more

Job Type:

Part-time Pay:

$20.00 - $26.00 per hour

Benefits:

Flexible schedule Paid time off Retirement plan

Education:

High school or equivalent (Preferred)

Work Location:

In person