Medical Receptionist Kent Eye Clinic - 3.0 Kent, WA Job Details Full-time $20 - $25 an hour 4 hours ago Benefits Profit sharing Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Qualifications Computer operation HIPAA Medical scheduling High school diploma or GED Medical administrative support Medical terminology Full Job Description Medical Receptionist -

Optometry Clinic Date Posted:

December 16, 2025

Job Type:

Full-Time Pay:

$20.00-$25.00 per hour (based on experience)

Work Location:

In person About the Role Do you love working with people and thrive in a fast-paced environment? As the first impression of our optometry clinic , our Medical Receptionist plays a critical role in creating a welcoming, efficient, and professional patient experience. We are looking for a friendly, organized, and dependable individual who enjoys multitasking and working as part of a collaborative healthcare team. Key Responsibilities Answer and screen incoming calls, emails, and faxes from current and prospective patients Accurately enter and maintain patient demographic information in the practice management system Verify insurance eligibility and clearly communicate benefits to patients Schedule appointments according to provider availability, clinic hours, and patient needs Perform basic phone triage and process referrals Manage patient check-in and check-out Ensure all required forms are completed and signed Scan, upload, and organize patient documentation Collect co-pays, deductibles, and post payments accurately Balance nightly financials Serve as a primary point of contact to strengthen patient relationships Deliver a consistently positive, professional, and "WOW" patient experience Office & Technical Skills Basic computer proficiency, including Microsoft Office, Windows, and internet navigation Accurate and efficient typing skills Familiarity with practice management software (preferred) Knowledge of administrative and clerical procedures Understanding of billing and insurance processes Working knowledge of medical terminology (optometry experience a plus) Full understanding of and compliance with HIPAA regulations Personal & Professional Skills Strong attention to detail, accuracy, and reliability Excellent communication, interpersonal, and organizational skills Ability to handle confidential and sensitive information Ability to multitask and remain professional in a fast-paced environment Strong problem-solving skills and ability to manage challenging interactions Ability to work effectively with individuals from diverse backgrounds Attendance & Punctuality Expectations Reliable attendance and punctuality are essential functions of this position Employees are expected to arrive on time and be fully prepared for all scheduled shifts Consistent attendance is critical to patient care, clinic operations, and team success Education & Experience High school diploma or equivalent (required) Minimum of 1 year of customer service experience (required) Minimum of 1 year of computer skills experience (required) Medical office experience preferred Optometry or vision care experience a plus Schedule & Hours Expected hours: up to 40 per week

Monday-Thursday:

8:00 a.m.-6:00 p.m.

Friday:

8:00 a.m.-3:00 p.m. Up to two Saturdays per year 8-hour shifts, Monday through Friday Benefits 401(k) with matching Health insurance Dental and vision insurance Profit sharing Paid time off Employee discounts How to Apply Please submit your resume in PDF format for consideration.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Work Location:

In person