Location:

\nMedical Lake, WASHINGTON\n

Job Type:

\nFullTime\nScheduled Hours\n40\nPosition Summary\nPosition serves as clinic administrative support for the Division of Academic Pediatrics. Responsibilities include answering patient calls, scheduling appointments, managing patient paperwork, coordinating outside record retrieval, and serves as a liaison between patients, physicians and staff, providing routine information to patient inquiries. This is not a patient-facing position.\nJob Description\n

Primary Duties & Responsibilities:

\nSchedules appointments as well as coordinating appointments with other specialties.\nCoordinates administrative and clinical support services such as patient calls, processing and paperwork related to prescription refills, patient appointments, referrals and prior authorizations.\nAnswers telephones, takes messages, and screens patient inquiries, providing information according to departmental procedures and policies.\nServes as a liaison between community agencies, patients, physicians, and staff, providing routine information to patient inquiries. Processes paperwork for patients from other providers and community agencies and hospitals.\nTranscribes medical documents, such as physician's letters, correspondence; completes requisitions/orders per WashU guidelines.\nPrepares patient charts. This includes uploading patient paperwork that takes place in the clinic into the chart, uploading paperwork that MDs sign into the chart and faxing to the appropriate parties (DME companies, home health agencies, etc.), documenting phone calls with families (while answering the clinic line of patient calls), assisting with updating patient insurance and demographics, etc.\nPerforms other duties as assigned, including providing support to all Academic Pediatric service lines during peak times, vacations and illnesses.\n

Working Conditions:

\nNormal office environment.\nPatient care setting.\n

Physical Effort:

\nTypically sitting at desk or table.\n

Equipment:

\nOffice equipment.\nThe above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.\nRequired Qualifications\n

Education:

\nHigh school diploma or equivalent high school certification or combination of education and/or experience.\n

Certifications/Professional Licenses:

\nNo specific certification/professional license is required for this position.\n

Work Experience:

\nMedical Office Setting (3 Years)\n

Skills:

\nNot Applicable\n

Driver's License:

\nA driver's license is not required for this position.\nMore About This Job\nWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.\nPreferred Qualifications\n

Education:

\nAssociate degree\n

Certifications/Professional Licenses:

\nNo additional certification/professional licenses unless stated elsewhere in the job posting.\n

Work Experience:

\nNo additional work experience unless stated elsewhere in the job posting.\n

Skills:

\nCommunication, Decision Making, Medical Terminology, Microsoft Office, Software Packages, Working Independently\nGrade\nG07-H\nSalary Range\n$19.29 - $29.91 / Hourly\nThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.\nQuestions\nFor frequently asked questions about the application process, please refer to our External Applicant FAQ .\nAccommodation\nIf you are unable to use our online application system and would like an accommodation, please email CandidateQuestionswustl or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.\nAll qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.\nPre-Employment Screening\nAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.\nBenefits Statement\nPersonal\nUp to 22 days of vacation, 10 recognized holidays, and sick time.\nCompetitive health insurance packages with priority appointments and lower copays/coinsurance.\nTake advantage of our free Metro transit U-Pass for eligible employees.\nWashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.\nWellness\nWellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!\nFamily\nWe offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? 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