Job description Full time Dental Receptionist Career opportunity! This is an opportunity to work in a growing general dental practice in Kiel that has all of the latest technology and techniques. We believe in being a family oriented practice who has ties to the local community. We are a strong office team with 3 doctors, 5 assistants, 6 hygienists, an office manager, an accounts manager, and 2 receptionists, and we are looking to add to our team! We are looking for a highly motivated receptionist to help us continue to provide great service to our community!

Job Overview:

We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. Your role will involve managing patient appointments, maintaining medical records, and ensuring smooth operations at the front desk.

Responsibilities:

• Greet and welcome patients upon arrival, ensuring a friendly and professional atmosphere
• Schedule patient appointments and manage the appointment calendar
• Answer phone calls and respond to inquiries or direct them to the appropriate staff member
• Verify insurance coverage and assist patients with insurance-related questions
• Collect and update patient information in electronic medical records systems (e.g., Eaglesoft)
• Maintain accurate and organized patient files, including medical history, treatment plans, and billing information
• Process payments and handle financial transactions with accuracy and confidentiality
• Coordinate with dental hygienists and dentists to ensure efficient patient flow
• Assist with medical scheduling, including follow-up appointments and referrals to specialists
• Provide excellent customer service by addressing patient concerns or complaints in a timely manner

Qualifications:

• High school diploma or equivalent required; additional education or certification in healthcare administration is a plus
• Proven experience as a Dental Receptionist or in a similar front desk role in a medical office setting
• Proficient in using electronic medical records systems (e.g., Eaglesoft) and other office software applications
• Knowledge of dental terminology and procedures is preferred
• Strong organizational skills with attention to detail
• Excellent communication and interpersonal skills to interact effectively with patients, staff, and external contacts

Hours:

Monday/Tuesday:

7:45-5:30

Wednesday:

10-7:30

Thursday:

7:45-4:30

Friday:

7:45-12 We offer competitive pay based on experience.

Pay:

$21.00

• $23.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Paid time off

Experience:

Dental receptionist: 1 year (Required)

Work Location:

In person