Job Overview:

We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. Your role will involve managing patient appointments, maintaining medical records, and ensuring smooth operations at the front desk.

Responsibilities:

Greet and welcome patients upon arrival, ensuring a friendly and professional atmosphere
Schedule patient appointments and manage the appointment calendar
Answer phone calls and respond to inquiries or direct them to the appropriate staff member
Verify insurance coverage and assist patients with insurance-related questions
Collect and update patient information in electronic medical records systems (e.g., Eaglesoft)
Maintain accurate and organized patient files, including medical history, treatment plans, and billing information
Process payments and handle financial transactions with accuracy and confidentiality
Coordinate with dental hygienists and dentists to ensure efficient patient flow
Assist with medical scheduling, including follow-up appointments and referrals to specialists
Provide excellent customer service by addressing patient concerns or complaints in a timely manner

Qualifications:

High school diploma or equivalent required; additional education or certification in healthcare administration is a plus
Proven experience as a Dental Receptionist or in a similar front desk role in a medical office setting
Proficient in using electronic medical records systems (e.g., Eaglesoft) and other office software applications
Knowledge of dental terminology and procedures is preferred
Strong organizational skills with attention to detail
Excellent communication and interpersonal skills to interact effectively with patients, staff, and external contacts

Hours:

Monday/Tuesday:

7:45-5:30

Wednesday:

10-7:30

Thursday:

7:45-4:30

Friday:

7:45-12 We offer competitive pay based on experience.

Pay:

$21.00

$23.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Paid time off

Experience:

Dental receptionist: 1 year (Required)

Work Location:

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