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Merrill Smiles Dental
Dental Front Desk Administrator
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Job Description
Join a team that truly cares. At Merrill Smiles, we believe every patient deserves an exceptional experience from the moment they walk through our doors. We're looking for a warm, organized, and motivated Office Administrator who loves helping people, thrives in a fast-paced environment, and enjoys being an essential part of a collaborative dental team. Merrill Smiles provides comprehensive family, cosmetic, restorative, implant, and Invisalign dentistry in a welcoming environment where relationships matter. What You'll Do Welcome and check in patients with outstanding customer service. Answer incoming phone calls and schedule appointments efficiently. Verify insurance benefits and assist patients in understanding their coverage. Present treatment plans and discuss financial arrangements with confidence and compassion. Collect payments and maintain accurate patient accounts. Coordinate the daily schedule to maximize efficiency for doctors, hygienists, and assistants. Maintain patient records in Open Dental. Assist with insurance claims, referrals, and administrative paperwork. Help create a positive, team-focused culture while ensuring every patient feels valued.