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Tender Touch Therapy, LLC

Medical Receptionist

Pay: Not specified

Posted: 8 weeks ago

Location: Mount Pleasant, WI (Onsite)

Last Updated: 1 day ago

Hours: Part-Time

Expires: 10/2/2026

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$40,846 / year median in Wisconsin

+17% projected growth

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Job Description

Medical Receptionist Our purpose: We believe in empowering every child, one ability at a time. Our dedicated employees collaborate with our patients and their care team to provide positive experiences that foster growth. The Result? Increased independence, confidence, and well-being for those we serve.

Position Overview:

Clientele knowledgeable about scheduling opportunities and availability, maximizing schedule utilization, in order to carry through with the recommended plan of care; Supported clinical staff in the management and compliance of scheduling requirements and recommendations.

Status:

Part time to Full Time, 20-30 hours a week

Hours:

Flexible; Monday-Friday, 7:30am-6pm

Travel:

This position will require the ability to travel between both the Oak Creek location and our Mount Pleasant location.

Pay:

This position pays $14-$16 an hour, please only apply if you are able to meet this requirement.

Responsibilities:

Answer phones, check voicemail Review and respond to emails and tasks Efficient and complete intake and scheduling of evaluation Well versed in the patient dashboard Therapists schedules maintained/conflicts resolved appropriately Ensure all therapists vacations, clinic openings and closings, meetings blocked appropriately in scheduler Referral log updated and maintained in Raintree Reminder calls made to next day evals Use of Raintree Connect Document routing in and out electronic medical records Communications related to a specific appointment documented in the appointment Regarding status change Rescheduling missed appointments Collect payments at time of service Knowledgeable in Deductible Program Maintain communication log appropriately End of day reports Maintain HIPAA compliance Maintain patient charts (ie filing, scanning, etc) Weekly cancellation report Maintain priority list Maintaining the daily front desk checklist Opening the schedule for the therapist who is working the Saturday of that week Other daily front desk operations

Requirements:

Front desk experience Healthcare experience a plus Strong computer skills (proficient with Microsoft products) Ability to work in a fast paced environment