Job Summary Our medical practice is seeking a detail-oriented, highly organized Medical Assistant or Clinical Scribe with specific expertise in Veterans Affairs (VA) documentation. In this role, you will act as a vital bridge between our veteran patients and licensed medical providers. You will be responsible for prepping, organizing, and scribing Disability Benefits Questionnaires (DBQs) and Compensation and Pension (C&P) exam notes. The ideal candidate possesses a deep understanding of VA guidelines, medical terminology, and electronic health record (EHR) management.

Key Responsibilities DBQ Coordination & Scribing:

Assist licensed providers by accurately document medical histories, clinical exam findings, and diagnostic data directly into standard VA DBQ templates during patient evaluations.

Administrative Chart Prep:

Review, audit, and organize incoming military service treatment records, private medical evidence, and diagnostic reports to ensure complete documentation prior to the clinician's review.

Vendor & Agency Liaison:

Coordinate with veteran medical assessment vendors (e.g., VES, QTC, Optum Serve) to track appointment completions and ensure timely submission of finished paperwork.

Clinical Intake Support:

Perform standard clinical medical assistant duties, including taking patient vital signs, verifying current medication lists, and logging active symptoms into the EHR system.

Compliance & Quality Assurance:

Ensure all documented clinical evidence satisfies specific VA rating criteria, drastically reducing chart errors and returned claims.

Qualifications & Skills Certification:

Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent clinical scribe certification preferred.

Experience:

Minimum of 1 year of experience working as a Medical Assistant or Scribe, with a strong preference for direct experience handling VA claims, C&P exams, or DBQs.

Technical Skills:

High proficiency with electronic health records (EHR) software and general medical charting protocols.

Knowledge Base:

Strong foundational understanding of medical terminology, anatomy, and standard diagnostic classifications (ICD-10 coding).

Soft Skills:

Exceptional attention to detail, strict adherence to HIPAA guidelines, and a compassionate, respectful communication style suitable for serving military veterans.