Director of Connected Living Experience FLSA Status :
Non-Exempt Position Summary:
As a Connected Living Partner, you are responsible for creating an exceptional daily living experience for every resident. You provide compassionate, resident-centered support that promotes independence, dignity, safety, and meaningful connection. Connected Living Partners build trusted relationships with residents while supporting their physical, emotional, social, and wellness needs throughout the day. This role combines caregiving, medication administration, dining support, life enrichment, hospitality, and light housekeeping into one seamless resident-centered experience. Connected Living Partners work collaboratively to ensure residents receive personalized support while living in a welcoming environment that feels like home.
Essential Duties and Responsibilities:
Resident Care & Wellness Assist residents with activities of daily living, including bathing, dressing, grooming, toileting, mobility, transferring, and dining assistance. Encourage independence while providing individualized support based on each resident's needs and preferences. Observe residents for changes in physical, emotional, or cognitive condition and promptly report concerns. Respond promptly to resident call systems and emergency situations. Assist with treatments and care activities as directed by licensed nursing staff. Protect resident dignity, privacy, and confidentiality at all times. Medication Administration Administer medications in accordance with physician orders, state regulations, and Provision Living policies. Follow the Rights of Medication Administration. Observe residents for medication effectiveness or adverse reactions and report concerns promptly. Accurately document medication administration and maintain medication records. Maintain medication security, storage, and inventory. Dining & Hospitality Create a welcoming dining experience by assisting with meal preparation, service, and cleanup. Escort residents to and from meals and provide dining assistance as needed. Deliver meals to resident apartments when appropriate. Encourage hydration and monitor nutritional intake as directed. Engagement & Connection Build meaningful relationships with residents through daily interactions. Encourage participation in activities, events, and wellness opportunities. Create meaningful moments throughout the day by engaging residents in conversation, activities, routines, and experiences that promote purpose, connection, and well-being. Support families and visitors by creating a warm, welcoming environment. Community Support Maintain a clean, safe, and welcoming home environment for residents through light housekeeping, laundry, organization, and attention to the details that contribute to resident comfort and quality of life. Assist with laundry and other household responsibilities that contribute to resident comfort. Maintain supplies and equipment needed for daily operations. Collaborate with team members to ensure resident needs are met throughout the community. Team Collaboration Communicate effectively with team members to ensure continuity of care. Participate in training and professional development. Support a culture of teamwork, accountability, and service excellence. Perform other duties as assigned.
Supervisory Responsibilities:
This position does not have any supervisory responsibilities.