Medication Assistance Program Coordinator

JOB DESCRIPTION

Summary Responsible for the daily operations of a medication assistance program for patients served at Clinic locations. The position will require travel between our two clinic locations in Gatlinburg and Sevierville.

Supervisor:

Practice Manager Supervisory Responsibilities:

None Major Responsibilities/Tasks:

Handling administrative tasks, completing medication assistance program online applications and communications with patients. Ensure compliance with medication assistance programs requirements and pharmacy regulations. Conducting and reporting inventory audits, inventory labeling, and maintenance of adequate provider medication dispensing documentation. Maintain files and records in a confidential manner. Ensures policies are communicated and administered consistently. Recommends new and/or revised policies and procedures to the practice administrator. End of the month reporting, and submission as required. Coordination of patient pick up and validation of medications. Perform other related duties as directed or assigned.

EDUCATION

High School Diploma or equivalent. Certified Pharmacy Technician program completion required.

EXPERIENCE

Two or more years of experience working in a pharmacy or similar position in a healthcare facility required.

Performance Requirements:

Knowledge:

Knowledge of clinic policies and procedures and regulatory requirements. Knowledge of medical terminology and insurance practices. Knowledge of computer programs and applications. Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Knowledge of CPT and

ICD-9/ICD-10

coding.

Skills:

Proficient computer skills is required. Skill in operating office equipment Skill in handling paperwork/filing adequately. Skill in handling incoming phone calls and triaging appropriately. Skill in written and verbal communication.

Abilities:

Able to learn/use other computer programs including Microsoft® Excel, e-mail, Internet. Ability to work effectively as a team member with physicians and other staff. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to flexibly respond to changing demands. Ability to organize and prioritize tasks effectively. Ability to communicate clearly. Ability to work with little supervision. Ability to establish and maintain effective working relationships with patients, employees, and the public.

Job Type:

Full-time Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person