Behavioral Health Administrative Assistant Reports to

Director of Behavioral Health Background :

Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, Shelby, Marengo, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care.

Purpose :

To provide administrative, clerical, and operational support in a behavioral health setting so that clinicians can focus on patient care and patients have an organized, efficient experience.

Responsibilities and Duties:

Makes arrangements for meeting and trainings, as needed Provide quality customer service Serves as the contact person for the Behavioral Health Department/SUD Program Screen calls, emails, and other correspondence sent from reception Manage multiple clinical and meeting calendars for Director of Behavioral Health, Social Service Coordinator, and SUD Coordinator Functions as administrative support for Director of Behavioral Health and SUD Coordinator Organize, maintain, and file digital files and records Prepare and edit correspondence, reports, spreadsheets, and presentations Complete special projects as assigned Assisting with other overflow work as directed by the Director of Behavioral Health Prompt, Regular attendance at the office Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with hard deadlines and quick turnaround times. Manages MAT Referral Spreadsheet to ensure accuracy and up-to-date information Schedules suboxone intake and MAT Clinic appointments for all CMC locations (Centerville, West End, Bessemer) Contacts behavioral health patients on behalf of the Director and SUD Coordinator, as needed Maintains registries (suboxone, behavioral health, School based health referral, psych consult, mental health hotline) for the Director of Behavioral Health Receives and processes referrals for the Behavioral Health Department Completes monthly medicaid verifications for patients enrolled in the Ryan White Program Inputs Ryan White Data in monthly/quarterly reports, update spreadsheets as needed Assist in scheduling Ryan White patients for initial intakes, follow ups and missed appointments Any other duties as assigned by the

Director of Behavioral Health, Social Service Coordinator, and SUD Coordinator Qualifications:

Knowledge of behavioral health and social work concepts Excellent organizational, interpersonal and communication skills Strong computer and internet research skills, including high comfort level with office software products (such as Google Apps, Microsoft Office, Adobe) Project coordination experience Ability to work well with various levels of internal management and staff as well as outside vendors and clients High level of flexibility and willingness to help with the daily tasks