Administrative Assistant — Mental Health Group Practice Flourish Counseling & Consultation Tucson, AZ Job Details Part-time From $20 an hour 11 hours ago Benefits Paid time off Qualifications Microsoft Excel Microsoft Outlook Managed care Phone communication Health insurance policy knowledge Client inquiry handling Word embeddings Team scheduling Administrative experience Records management Clinical data entry Electronic health record (EHR) management for billing and coding Resource scheduling coordination Coordinating with insurance clients Insurance provider collaboration Managing patient records Office phone management Quality data entry Customer data entry Full Job Description Job Overview We're a mental health group practice looking for an Administrative Assistant to support our front office and billing operations. You'll manage scheduling, handle client communications, and process insurance billing — helping keep the practice running smoothly for both clients and clinicians. This is a position ideal for someone with healthcare admin experience who wants to grow their skills in a mental health setting. Responsibilities Manage appointment scheduling for clinicians and clients Answer incoming calls and handle client communications professionally Maintain accurate electronic health records (EHR), including client information and session notes Process insurance claims, verify coverage, and support billing and revenue cycle tasks Coordinate schedules and updates across the team Enter client demographics, billing information, and appointment data accurately Answer client questions about insurance coverage and guide them through authorizations Requirements Prior administrative experience in a healthcare setting required Proficient in Microsoft Office (Word, Excel, Outlook) Familiarity with managed care processes and health insurance terminology Strong scheduling and calendar management skills Clear, professional communication with clinicians, clients, and insurance providers Experience with EHR systems required Strong customer service and phone skills Familiarity with mental health Accurate data entry with attention to confidentiality and compliance Why Join Us You'll be part of a small, supportive team doing meaningful work in mental health care, with room to build your admin and healthcare billing skills.

Pay:

From $20.00 per hour Expected hours: 20.0 - 30.0 per week

Benefits:

Paid time off

Work Location:

In person