The mission of Alternative House is to facilitate the creation of a society in which violence and oppression will no longer exist. As a means to this end, we offer access to shelter, support, children's programming, legal, housing, and community advocacy for all victims of domestic violence (and their children) who seek our help. We are committed to the empowerment of all victims toward self-sufficiency. We do not discriminate against any race, class, culture, age group or sexual orientation. In addition, we provide community education and support to reform societal attitudes that permit violence and oppression against anyone.

Schedule:

Monday - Friday 7 AM - 12 PM Job Overview The Part-Time Shelter Advocate is responsible for providing direct support to survivors residing in our emergency shelter. This role supports daily shelter operations, maintains a safe and welcoming environment, and offers emotional support, de-escalation, and crisis intervention as needed.

Essential Job Functions:

Hotline Coverage:

• Answer hotline calls promptly and professionally.
• Provide crisis support, safety planning, and referrals.
• Document all calls per agency protocol.

Client Support & Interaction:

• Serve as the front-line responder to residents' needs.
• Offer emotional support and help with daily routines.
• Assist in resolving minor conflicts and escalating concerns appropriately.

Assigning Weekly Chores:

• Review chore chart and assign responsibilities to residents.
• Clearly communicate expectations and follow up on completion.

Room and Chore Checks:

• Conduct regular inspections of client rooms and shared spaces.
• Document cleanliness, safety concerns, or maintenance issues.

Resource Management:

• Distribute supplies as needed and restock resource areas.
• Track inventory and notify supervisors when items are low.

Administrative Tasks:

• Copy and organize forms, maintain client documentation securely.
• Ensure confidentiality of all client information.

Shift Communication:

• Complete end-of-shift notes and log notable events or concerns for incoming staff.

Qualifications:

• Experience working in shelter, crisis, or human services setting preferred
• Strong interpersonal and communication skills
• Commitment to trauma-informed, survivor-centered advocacy
• Ability to work independently and within a team
• Bilingual skills a plus The Shelter Advocate Position is classified as emergency staff, meaning:
• They must report to work during community-wide emergencies unless otherwise directed by the Shelter Manager.
• They may be required to work additional hours or cover shifts during emergencies or staff shortages.
• Remote work is not available for this role due to the essential on-site nature of shelter operations.

Pay:

$19.00 - $21.00 per hour

Work Location:

In person