ARC Outreach Practitioner I or II People Incorporated Mental Health Services•3.2 Minneapolis, MN Job Details Full-time $22.75•$26.14 an hour 11 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Paid time off Flextime 403(b) Loan forgiveness Loan assistance Life insurance Qualifications Mental health stabilization Record keeping Health education Post-session clinical documentation Electronic health records (EHR) management Intake Coaching Client rapport building Clinical case management notes De-escalation techniques Mid-level Community resource coordination in health services social work Client-centered treatment planning Master's degree Emergency response in crisis intervention High school diploma or GED Social Sciences Mental health resources facilitation Overseeing care coordination Bachelor's degree Direct support Client referral services Life skills building Social work care coordination Document management Care plan implementation Managing patient records Referral coordination Teaching Client progress monitoring in health services social work Full Job Description ARC Outreach Practitioner I or II Access and Recovery Center (ARC) Outreach is a wraparound service integrating ARMHS, and/or Outreach services with clients. This position is responsible for providing client engagement and direct client services and interventions through ARC Outreach. Additionally, this position provides access coordination through a seamless progression for individuals entering services by guiding them through the intake process, supporting consistent engagement, and rapidly addressing barriers to access. This role is focused on acting as a bridge between initial contact and long-term care coordination. It also provides basic needs support and referrals in community settings, Community Support Programs/drop-in spaces, and places not meant for habitation. This is executed by exercising a person-centered approach to client support and services, performing assessments, providing education, promoting healthy lifestyles, facilitating individual and/or group meetings, clear and timely documentation and delivering individualized plan of care consistent with client goals and objectives.

Hours:

Full-Time, Monday•Friday, business hours 8am•4:30pm

Location:

Minnesota Hiring Range:

ARC Outreach Practitioner I:

$22.75•$24.00 hourly based on qualifications

ARC Outreach Practitioner II:

$22.75•$26.14 hourly based on qualifications

Hiring Bonus:

$1,000 to external candidates People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions

Main Job Duties:

Client Engagement & Person-Centered Support Build and maintain therapeutic, person-centered relationships that promote client recovery and goal attainment. Maintain regular, active contact with clients to support service utilization and evaluate progress. Provide skill-building, teaching, and coaching aligned with client treatment plans and goals. Service Delivery & Intervention•Facilitate and conduct individual services addressing mental health, behavioral, and wellness needs; provide group interventions as applicable. Deliver crisis intervention and de-escalation strategies to ensure client and program safety. Guide clients through processes related to accessing services, resources, and benefits. Service Coordination, Collaboration and Transition Support Manage and track internal and external referrals from the evaluation process. Facilitate and coordinate connections to services, including "hand-off" to long-term care coordination teams. Maintain communication with individuals and service providers to ensure successful initiation of services. Documentation & Record Management Document all client interactions, services, and interventions in the Electronic Health Record (EHR) or designated systems according to program standards. Maintain accurate, timely case notes and ensure all activities are properly recorded and compliant. ARC Outreach Practitioner I Required Education and Experience Master's degree in a behavioral science or related field; OR Bachelor's degree in a behavioral science or related field and proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields; OR Has completed 30 semester hours or 45 quarter hours in behavioral science or a related field and: Has proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields; OR Has 2,000 hours of experience in the delivery of services to people with mental illness; OR Has 2,000 hours of experience in the delivery of services to people with traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness and substance abuse, and psychotropic medications and side effects; OR Is fluent in the non-English language of the cultural group to which 50% of the practitioner's clients; OR Has a high school diploma and 4,000 hours of experience in the delivery of services to people with Mental illness; OR Traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness and substance abuse, and psychotropic medications and side effects; OR Has a high school diploma and 2,000 hours of experience in the delivery of services to people with: Mental illness, emotional disturbance, or substance use disorder, and receives clinical supervision from a mental health professional once a week until 4,000 hours of experience is met; OR Traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de-escalation techniques, co-occurring mental illness and substance abuse, and psychotropic medications and side effects and receives clinical supervision from a mental health professional once a week until 4,000 hours of supervised experience is met; OR Is currently enrolled in a graduate level behavioral sciences program at an accredited college or university and is formally assigned to the program for clinical training; Preferred Education and Experience Master's degree in a behavioral science or related field Bachelor's degree in a behavioral science or related field and proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields 2,000 hours of experience in the delivery of services to ARC Outreach Practitioner II Education and Experience Bachelor's degree in a behavioral science/related field and proof of 4,000 hours of experience in the delivery of services to people with mental illness; OR Master's Degree in behavioral science or related field In lieu of a bachelor's degree in a behavioral science/related field, proof of 10,000 hours of experience in the delivery of services to people with mental illness. Must be free of chemical use problems for at least two years immediately preceding their hiring and must sign a statement attesting to that fact, if applicable.

Benefits:

Benefits include up to 112 hours of Paid Time Off (PTO) Up to 48 hours of Earned Sick and Safe Time (ESST) in accordance with state and local requirements For full time employees, up to 8 paid holidays per calendar year (4 company-designated holidays and 4 floating holidays that are prorated based on date of hire). 403(b) Retirement Savings Plan with a 3% employer-match Multiple health and dental insurance plan choices available? Lifestyle Benefit•choice between company contribution to health savings account, student loan repayment assistance, or flex time Employer-paid Short & Long-Term Disability Insurance & Life Insurance Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities Eligibility for state and federal loan forgiveness programs We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations. People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco-free environment. People Incorporated is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. People Incorporated values a diverse workplace and strongly encourages all qualified individuals to apply.