JOB SUMMARY/PURPOSE

Assists practitioner in performance of procedures, telephone prescription orders/refills, maintaining patient records and relaying test results.

DEPARTMENT DESCRIPTION

The Mental Health teams at Samaritan Health Services provide a full range of professional mental health services through a team of highly skilled psychiatrists, psychologists, nurse practitioners and licensed clinical social workers.

EXPERIENCE/EDUCATION/QUALIFICATIONS

High School Diploma or equivalent required. Registered or Certified Medical Assistant required. Experience or training with clinic computer software programs required. Healthcare Provider BLS required. Previous medical back office and Lab/EKG experience preferred.

KNOWLEDGE/SKILLS/ABILITIES

Customer Service:

Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.

Communication:

Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas. Patient Care

• Possess the skills and knowledge needed to assist and care for others.

Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice. Knowledge of medico-legal obligations.

Clerical:

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

Medical Terminology:

Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.

Health Information Technology:

Knowledge of health information technology (e.g. review documents, the electronic health record, coding software). Possess independent judgment skills within the scope of job responsibilities to resolve legal, financial or administrative problems.

PHYSICAL DEMANDS

Rarely (1

• 10% of the time) Occasionally (11
• 33% of the time) Frequently (34
• 66% of the time) Continually (67
• 100% of the time) WALK
• INCLINE CLIMB
• STAIRS LIFT (Floor to

Waist:

0

• 36") 40
• 60 Lbs LIFT (Knee to chest: 24
• 54") 20
• 40 Lbs

SIT LIFT

(Floor to

Waist:

0

• 36") 20
• 40 Lbs SQUAT Repetitive KNEEL (on knees) REACH
• Upward WALK
• LEVEL

SURFACE LIFT

(Floor to

Waist:

0

• 36") 0
• 20 Lbs SQUAT Static (hold >30 sec)

ROTATE TRUNK

Sitting

ROTATE TRUNK

Standing

MANUAL DEXTERITY

Hands/wrists PINCH Fingers

FINGER DEXTERITY LIFT

(Knee to chest: 24

• 54") 0
• 20 Lbs LIFT (Waist to

Eye:

up to 54") 0

• 20 Lbs LIFT (

Overhead:

54" and above) 0

• 20 Lbs CARRY 1-handed, 0
• 20 pounds CARRY 2-handed, 0
• 20 pounds

STAND BEND FORWARD

at waist REACH

• Forward GRASP Hand/Fist PUSH (0-20 pounds force) PUSH (20-40 pounds force) PUSH (40-60 pounds force) PUSH (60 or more pounds force)