Job Title:

Mental Health Administrative Assistant Location:

Hybrid - Grand Rapids, MI 49525

Job Type:

Part-Time, with opportunity to transition to

Full-Time Starting Schedule:

25 hours/week

Compensation:

$21,600/year to start About Us Integral Psychological Services is a growing mental health practice committed to providing compassionate, high-quality care. We are seeking a reliable, organized, and detail-oriented Administrative Assistant to support our clinical and administrative teams. This position will begin part-time at approximately 25 hours per week , with the expectation that the position will transition to full-time as the practice continues to grow . Position Overview The Mental Health Administrative Assistant will provide day-to-day administrative support to clinicians and clients, including patient communication, scheduling, prescription prior authorizations, record management, and general administrative tasks. The position will also assist with basic billing-related tasks . No prior billing experience is required, as training will be provided. Key Responsibilities Manage front-line communication with patients by phone and email Schedule and confirm patient appointments Coordinate prescription prior authorizations with pharmacies and insurance companies Track medication requests and follow-ups with prescribing providers Maintain accurate and confidential patient records in compliance with HIPAA Support clinicians with administrative tasks and workflow management Assist with referrals, patient coordination, and administrative follow-up Assist with basic billing tasks , including payment and account follow-up Learn and utilize EHR and practice management systems Support the overall day-to-day operations of the practice Qualifications 1 year of administrative experience preferred; healthcare or mental health experience is a plus Strong organizational and communication skills Excellent attention to detail Comfortable working independently and managing multiple tasks Proficiency with EHR systems; experience with TherapyNotes or similar platforms preferred Familiarity with HIPAA and mental health terminology preferred Ability to work effectively in a fast-paced, growing practice Willingness to learn basic billing processes Preferred Experience Mental health or healthcare administrative experience Experience working with psychiatrists, nurse practitioners, therapists, or other healthcare providers Familiarity with insurance and prior authorizations Experience with prescription prior authorizations What We Offer Hybrid work environment Flexible schedule Opportunity to transition from part-time to full-time Training provided for basic billing responsibilities Supportive and collaborative team environment Opportunity for growth within a growing mental health practice How to Apply Please submit your resume and a brief cover letter detailing your experience and interest in the position to: sarahbox91@proton.me We look forward to hearing from you!

Job Type:

Part-time with opportunity to transition to full-time

Benefits:

Flexible schedule Work from home/hybrid flexibility

Pay:

From $21,600.00 per year

Benefits:

Flexible schedule

Work Location:

Hybrid remote in Grand Rapids, MI 49525