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Job Description
Jamestown Salish Seasons (JSS) is seeking compassionate, dependable, and recovery-oriented Recovery Support Assistants (RSAs) to join our 16-bed voluntary residential behavioral health treatment facility. This is an opportunity to make a meaningful difference by supporting individuals experiencing behavioral health crises in a safe, welcoming, trauma-informed, and culturally grounded healing environment. As a Recovery Support Assistant, you will be a consistent and supportive presence for residents, helping maintain a therapeutic milieu through safety monitoring, relationship-based support, daily living assistance, and operational support. You will work alongside an interdisciplinary team dedicated to promoting dignity, emotional safety, recovery, and holistic wellness. Schedule Full-Time | Fixed Panama 12-Hour Shifts Enjoy a predictable, repeating schedule that provides excellent work-life balance and extended time off. Panama Rotation 2 shifts on 2 shifts off 3 shifts on 2 shifts off 2 shifts on 3 shifts off Repeating rotation
Shift Options Day Shift:
7:00 AM - 7:00
PM Night Shift:
7:00 PM - 7:00 AM This position supports our 24/7 residential behavioral health program, including weekdays, weekends, and holidays, while providing a consistent schedule and concentrated days off. Essential Functions Resident Safety & Healing Environment Conduct regular, documented resident safety checks and maintain environmental awareness to support a safe and secure healing setting. Provide a calm, supportive, and visible presence within the therapeutic milieu. Utilize verbal de-escalation, redirection, and trauma-informed engagement techniques to support emotional regulation and resident safety. Participate in resident safety holds only when necessary for immediate protection and in accordance with approved training, protocols, and supervision. Resident Support & Engagement Support residents with daily living activities and general day-to-day needs within the program environment. Facilitate and participate in resident leisure, recreation, and recovery-oriented activities such as games, wellness groups, and community-based outings. Provide safe transportation for residents to appointments, approved activities, or other program-related needs as assigned. Encourage respectful participation, engagement, and relationship-building within the therapeutic milieu. Operational & Facility Support Assist with meal service, laundry support, room readiness, and upkeep of resident and common areas. Support a clean, welcoming, and organized environment that reinforces dignity and recovery. Assist with medication room workflow support (including stocking, organization, and escorting residents) but do not prepare, handle, or administer medications. Perform non-licensed operational duties as directed by the Recovery Support Lead, nursing staff, or JSS leadership. Documentation & Team Collaboration Accurately document safety checks, significant resident interactions, incidents, and other required observations according to policy. Collaborate closely with the Recovery Support Lead and broader multidisciplinary care team. Participate in shift handoff communication and timely reporting of safety or resident concerns. Support consistent implementation of program routines, expectations, and healing environment standards. Minimum Qualifications High School Diploma or equivalent. CPR/First Aid Certification and Washington State Food Handler Card (or ability to obtain within onboarding timelines). Valid driver's license and ability to travel locally and regionally as needed. Successfully pass a criminal background investigation. Knowledge, Skills & Abilities Successful candidates will demonstrate: Ability to remain calm, professional, and supportive in high-stress situations. Ability to support individuals experiencing behavioral health challenges and emotional distress using non-clinical, trauma-informed, and recovery-oriented approaches. Strong verbal communication and interpersonal skills, including the ability to engage individuals in a respectful, non-judgmental manner. Ability to build rapport, maintain therapeutic boundaries, and foster trust. Ability to support a safe, structured, and emotionally supportive therapeutic milieu. Understanding of the emotional demands of behavioral health work, with a demonstrated commitment to personal wellness and resilience. Ability to work respectfully and effectively with individuals from diverse cultural, social, tribal, underserved, and lived-experience backgrounds. Ability to support culturally respectful practices and environments. Ability to maintain confidentiality in accordance with HIPAA and 42 CFR Part 2. Ability to document services clearly, accurately, and timely. Demonstrated professionalism, reliability, ethical conduct, and accountability. Ability to work effectively within a team-based clinical environment. Cultural Competencies At Jamestown Salish Seasons, we value culturally responsive care that honors Jamestown traditions, community, and holistic wellness.
Team members are expected to:
Support a culturally respectful, community-centered healing environment that honors Jamestown's traditions, values, and holistic wellness philosophy. Use culturally responsive and recovery-oriented language that reinforces dignity, belonging, and whole-person wellness in alignment with the mission of Jamestown Salish Seasons. Preferred Qualifications Six (6) months to one (1) year of experience in behavioral health, residential care, direct support, hospitality, peer support, human services, or other relationship-based service environments. American Indian/Alaska Native hiring preferences apply. Physical Requirements & Working Conditions Work is performed in a residential behavioral health setting. Leadership support, team collaboration, and routine debriefing practices are incorporated to support staff wellness and resilience in this emotionally demanding environment. Requires regular interaction with residents and staff while maintaining a professional and respectful environment. Requires regular walking, standing, environmental monitoring, and active engagement throughout the facility. May require response to urgent resident support and safety situations consistent with role training and program expectations. Must be able to lift, push, and carry up to 25 pounds unassisted. Must be able to withstand prolonged standing, sitting, walking, bending, climbing, squatting, and twisting without restriction. Requires eye/hand coordination and manual dexterity, including the ability to distinguish letters, numbers, and symbols. Why Join Jamestown Salish Seasons? At Jamestown Salish Seasons, you'll be part of a compassionate team committed to transforming lives through recovery, respect, and culturally grounded care. We offer competitive pay, outstanding benefits, a predictable schedule, and the opportunity to make a lasting impact every day. If you're passionate about helping others and want to be part of a team where compassion, respect, and recovery come first, we'd love to hear from you. Apply today!
