Available Shift:

NDC Tuesday - Saturday (10pm-6:30am)

Job Responsibilities/Duties Responsibilities:

Client Care & Safety Conduct 30-minute client safety and wellness rounds throughout each shift Provide continuous one-to-one observation for clients needing heightened safety precautions based on clinical recommendation Serve as the primary frontline staff member for all client questions, concerns, and day-to-day needs Build positive relationships with clients while maintaining professional boundaries Support implementation of clients' individualized treatment plans as directed by the clinical team Utilize de-escalation techniques to resolve client concerns and behavioral issues whenever possible, and escalate unresolved concerns to clinical or operations leadership Recognize signs that a client is in crisis; use verbal de-escalation and supportive communication to help stabilize the situation, conduct SAFE-T, ensure the client's immediate safety, and notify clinical staff when additional intervention is needed Encourage client participation in scheduled group sessions and weekend outings Facilitate new client orientation by helping clients acclimate to the facility, addressing questions and concerns, and supporting a smooth transition into the residential houses Complete new admit intakes and gather all information needed Medication Management Complete and document a controlled medication count through the company's EMR or EHR system at the beginning of each shift, ensuring accuracy and reporting any discrepancies to operations management immediately Administer medications accurately and on schedule in accordance with physician orders documented in the company's EMR or EHR system Follow the Company's Medication Observation policy at all times Report medication refusals, errors, or other medication-related concerns in accordance with organizational protocols Attend all ongoing assigned medication administration training Documentation & Compliance Complete shift reports documenting client observations, incidents, and interventions during assigned shifts Report and document all client-related incidents in accordance with organizational policies, procedures, and reporting timelines Complete required compliance documentation related to client admissions, discharges, and Leaves of Absence Complete all required compliance and regulatory training assigned through the company's designated systems (Kipu, Paycom, etc.) within established deadlines assigned by manager and HR Conform to all necessary quality assurance standards as well as all infection control protocols Audit face-to-face rounds as applicable Client Transportation Safely transport and accompany clients to and from the clinic as well as to any additional outside appointments Provide supervision to clients during outside appointments depending on clinical recommendation Inspect company vehicles upon shift change with previously scheduled team members Communication & Collaboration Participate in shift exchange to communicate open tasks and client updates Communicate significant client concerns, behavioral changes, and safety issues promptly to the appropriate clinical or operations leadership Ongoing Required Trainings Attend and actively participate in all mandatory monthly operations training calls Attend mandatory quarterly clinical trainings Participate in specialized trainings provided by the Training Supervisor as assigned General Responsibilities Assist in maintaining a clean and organized clinic, tech office, and house by disinfecting common areas and restocking and reorganizing supplies Conduct weekly urine analysis (UA) for clients, ensuring timely collection and reporting of results Monitor inventory levels weekly, restock supplies, and communicate supply needs promptly Other duties as assigned

• Must be able to pass a LiveScan background check Job duties include additional responsibilities as assigned by one's manager/supervisor related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Collective Programs reserves the right, at any time, with or without notice, to modify or change job responsibilities, reassign, or transfer job position or assign additional job responsibilities, subject to applicable law. The Collective Programs shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment, as required by law.

Benefit Conditions:

Only full-time employees eligible

Pay:

$22.00 - $22.50 per hour

Benefits:

Flexible schedule

Experience:

Mental Health Technician:

1 year (Preferred)

Work Location:

In person