This position is represented by a collective bargaining agreement. Patient Safety Companion - Springfield Regional Medical Center Primary Function/General Purpose of Position The Pt Safety Companion provides supportive patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of Bon Secours Mercy Health. Essential Job Functions Provides support to the patient including, but not limited to, care and comfort, personal care and hygiene, toileting, and mobility. Creates a safe environment for patients. Acts as liaison between patient and nurse to report changes or concerns. Provides high-level customer service to all patients, patient's family, visitors, and all employees. Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification BLS Basic Life Support - American Heart Association (preferred upon hire, must obtain from approved source prior to direct patient care) Education N/A Work Experience Recent experience in a healthcare environment, with a preference for the setting in which they are applying (preferred) Training None Skills Ability to clearly communicate to other members of the healthcare team. Ability to understand and follow directions of healthcare team. Knowledge of patient and healthcare safety standards and regulations (i.e., falls, skin breakdown, suicide prevention, environment of care). Knowledge and demonstration of infection prevention and transmission-based precautions. Ability to work in a team. Basic hygiene and activities of daily living care. Compassionate, relationship-based approach in care activities. Accountability for completion of assigned tasks. Escalation of concerns via chain of command. Create and maintain safety environment. Advocacy and foreseeing safety issues. As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com