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Montgomery County Emergency Services, Inc.

Crisis Response Technician - FT/PT, All Shifts

Career Insights for Mental Health / Psychiatric Technician

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Based on Pennsylvania data

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What they do

A Mental Health or Psychiatric Technician cares for patients with mental illnesses. Works under the direction of a physician and works with specialists involved in mental health care, such as psychiatrists and therapists. Monitors patient symptoms and administers medications. Works in a mental health facility or in a hospital or other healthcare facility.

$37,021 / year median in Pennsylvania

+8% projected growth

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Job Description

Job Summary Do you have experience using the Handle with Care Behavior Management System or other crisis intervention training? Do you have great engagement skills? Can you verbally diffuse crisis situations? Come join our team! We want dedicated and experienced Crisis Response Technicians at our Inpatient Psychiatric Hospital, who can provide immediate support and interventions to individuals experiencing mental health crises. The ideal candidate will possess the ability to use comprehensive verbal and physical de-escalation techniques and have a solid understanding of crisis management techniques. As a Crisis Response Technician, you will play a vital role in delivering compassionate care, maintaining a therapeutic milieu, and coordinating appropriate crisis interventions within the psychiatric inpatient hospital. This position offers an opportunity to make a meaningful difference with a high-risk populations through the application of specialized skills in behavioral health and crisis intervention. Responsibilities Maintain a supportive and therapeutic milieu on an acute inpatient unit. Proficiently utilizes verbal de-escalation and PRT techniques to stabilize individuals experiencing acute emotional or behavioral distress. Responds to behavioral codes on inpatient unit acting as point to begin verbal de-escalation. Communicates/works closely with Unit Nurse regarding all patient behaviors and status. Ensures patient safety by performing rounding on patients at established intervals and utilizes Round Right to record rounds. Performs 1:1 continuous observations, as needed. Provides patient care by engaging with patients, providing meal service, performing unit safety checks, conducting searches, completing admissions onto the unit, assisting patients with ADLs, and reporting concerning behaviors of patients to Nurses/Safety Liaison/Management. Participate in ongoing hospital trainings to stay current on best practices in crisis de-escalation, crisis management & behavioral health. Capability to handle high-pressure situations effectively while maintaining professionalism and empathy throughout crisis situations. Join our team as a Crisis Response Technician to deliver critical mental health support while we try to build better tomorrows for those that we serve.
Hourly Range:
$23/hr - $25/hr (based on education & experience) plus shift differential for working 2nd and/or 3rd shift.
WE ARE AN EQUAL-OPPORTUNITY EMPLOYER
(M/F/Veteran/Disabled). MCES prohibits harassment and does not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pay:
$23.00 - $25.00 per hour
Benefits:
403(b) matching Dental insurance Flexible spending account Health insurance Life insurance Retirement plan Vision insurance Application Question(s): What crisis management & de-escalation techniques do you have experience utilizing? Are you comfortable with the posted hourly range of $23/hr - $25/hr? If not, what are you looking for? This position may require frequent bending to reach, pushing, pulling or holding of psychiatric patients for long periods of time, are you physically able to meet those expectations? Are you looking for Full Time or Part Time?
Education:
Bachelor's (Preferred)
Experience:
Adult Mental Health & Co-Occurring:
2 years (Required) Crisis De-Escalation (verbal & physical): 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)
Work Location:
In person