A Mental Health or Psychiatric Technician cares for patients with mental illnesses. Works under the direction of a physician and works with specialists involved in mental health care, such as psychiatrists and therapists. Monitors patient symptoms and administers medications. Works in a mental health facility or in a hospital or other healthcare facility.
The Multi-Skilled Technician (MST) will perform a variety of administrative tasks and patient care tasks for patients under the direction of nursing staff. The MST will support patient care functions in the unit as assigned.
Qualifications:
Education:
High school diploma required. Experience Qualified as a Multi-Skilled Technician through one of nine ways required. Current South Carolina State Nursing Assistant Certification (CNA) or; A minimum of one year MST or Clinical secretary experience in a hospital setting or; Successful completion of Medical Assistant course or; Phlebotomy training and certification or; Successful completion of Dysrhythmia course and passing grade/certification or; EMT or Paramedic Certification or; Acceptance into an Accredited Nursing program and enrolled in the first semester coursework or; Successful completion of second year pre-med curriculum track or; A minimum of 1-year prior direct patient care giver experience (i.e., home care, hospice, nursing home etc.). Current CMC MST that were hired prior to Oct 1, 2014 are grandfathered with on-the-job training without necessarily satisfying any of items 1-8 above. Licensure/Certification/Registration Basic Life Support (BLS) certification or must be obtained within 90 days of employment required.
Duties & Responsibilities:
Greet all patients and their accompanying family members when applicable and provide exemplary core customer service skills of excellence, compassion, healing, teamwork, stewardship, innovation, and integrity. Administering treatment and personal care procedures for patients that includes tasks such as meal tray preparation and feeding, recording intake and output, bathing, shaving, changing clothing, cleaning and trimming fingernails, bed-making, assisting with ambulation, enemas, skin care, and bowel and bladder elimination; provide such additional care as required to meet the personal needs and comfort of assigned patients. Prepare patients, equipment and supplies for specific procedures and provide manual assistance as required and may escort or transport patients to various hospital locations. Responsible for administrative duties, which include but are not limited to; receiving, greeting, and directing patients, visitors and hospital personnel, provide/resolve requests from patients and guest and referring to nursing staff and other individuals as needed. Other responsibilities include efficiently channeling communication in the unit and answering phones promptly and referring requests to appropriate nursing staff. Additional duties may include cleaning the assigned area and stocking and replenishing supplies and equipment as required. Work effectively and collaboratively with co-workers, nursing colleagues, physicians, and department heads. Effectively utilize strong organizational/time management skills. Consistently display effective verbal communication skills. Proficient understanding and use of technology/PC skills required.
