Certified Nurse Aide (CNA) - Front Desk Coordinator Oakwood Care & Rehabilitation - 2.3 Lakewood, CO Job Details Full-time $20 - $23 an hour 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Electronic health records (EHR) management Hospice experience HIPAA Care documentation Administrative experience Attention to detail Health information regulatory compliance Emergency medicine Clinical confidentiality policies CNA Hospice & palliative medicine Medical terminology Full Job Description Job Summary We are seeking a compassionate and detail-oriented Certified Nurse Aide (CNA) to join our team in a front desk capacity. This dynamic role combines essential patient care support with administrative responsibilities, ensuring a welcoming and efficient environment for residents, visitors, and staff. The ideal candidate will possess a strong background in healthcare, excellent communication skills, and a passion for providing exceptional service. This paid position offers an opportunity to be at the forefront of patient interaction while supporting the operational needs of our facility. Duties Greet and assist residents, visitors, and staff with professionalism and warmth, creating a positive first impression. Manage front desk operations including answering phones, scheduling appointments, and directing inquiries efficiently. Maintain accurate medical documentation and electronic health records (EHR systems) to ensure compliance with HIPAA and other privacy regulations. Support patient transfer methods using safe lifting practices and assist with basic vital signs monitoring when needed. Coordinate with clinical teams to facilitate patient admissions, discharges, and transfers while ensuring seamless communication. Uphold infection control protocols such as aseptic technique during interactions and maintain a clean, organized reception area. Assist with administrative tasks including managing medical records, processing paperwork, and ensuring confidentiality of sensitive information. Qualifications Valid CNA certification with active licensure in good standing. Experience working in medical office settings or healthcare environments such as long-term care facilities, assisted living communities, or hospitals. Knowledge of electronic health records (EHR/Epic/eClinicalWorks/Cerner) systems for documentation purposes. Familiarity with medical terminology, vital signs measurement, medication administration support, and basic patient care procedures. Prior experience working with diverse populations including geriatric patients, individuals with developmental disabilities or dementia, and those requiring specialized memory or hospice care. Strong communication skills paired with the ability to handle sensitive information discreetly in compliance with HIPAA standards. Ability to perform light physical tasks such as manual handling and heavy lifting when necessary while maintaining safe lifting practices. Demonstrated ability to work effectively in fast-paced environments like urgent care or emergency medicine settings; ICU or trauma center experience is a plus. Join us in making a difference by providing outstanding front desk service combined with compassionate patient support! This role is ideal for motivated individuals eager to contribute to a caring healthcare environment where every day brings new opportunities to serve others.

Pay:

$20.00 - $23.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid sick time Paid time off Paid training Vision insurance

Work Location:

In person