Position Summary:

Care Hawaii is a behavioral health care organization seeking a compassionate and dependable Crisis Team Leader to support the daily functions of CAREs provision of services. CARE Hawaii, Inc. contracts with multiple stakeholders to provide an array of services. The Case Manager is a member of a multidisciplinary team, responsible for organizing, coordinating, monitoring all contract operations under the direction of the Director. The primary duty of the Crisis Team Lead is to provide general supervision, oversight, programming, and coordination, in conjunction with the Site Director, Medical Director, Nursing Director, and QMHP/Clinical Director, of the Crisis Mobile Outreach (CMO) and Crisis Support Management (CSM) team(s), which provide crisis mental health services to youth and adults in the community. The Crisis Team Lead has advanced training in a mental health profession (i.e., nursing, social work, psychology) and clinical skills and preferred supervisory experience to lead the team.

Position Qualifications:

Minimum Education:

Bachelor's degree from a nationally accredited college or university in one or more of the following fields:

• Social Work
• Nursing
• Counseling
• Psychology
• Psychosocial Rehabilitation
• Sociology
• Human Development and one (1) year of experience providing direct services to individuals with mental illness or other behavioral health issues.

Minimum Experience:

Strong clinical skills and experience demonstrating competence in problem-solving, critical thinking, collaboration, and clinical competencies in providing education and training to staff members. Experience may also include identification and evaluation of the consumer's problems and needs, the development of a service or treatment plan, the initiation and implementation of the treatment plan, monitoring of services and evaluation/assessment of the consumer's progress. Applicable experience will be included regardless of a paid or unpaid experience

Duties and Responsibilities:

Essential Functions

• Fills in as a crisis therapist when necessary
• Directs the day-to-day operations of the team, including scheduling, staff meetings, and planning and coordination of crisis stabilization/clinical programming activities.
• Plans, directs, coordinates, and evaluates client referral and stabilization process.
• Assigns the most appropriate staff for 24-hour coverage; provides supervision; and reviews individual cases with staff, as needed.
• Participates in staff recruitment, interviewing, hiring, work assignments, orientation, and training, as well as performance supervision according to agency guidelines.
• Adheres to the program budget. Reviews and approves non-billables
• Supervises records management and carries out and documents Quality Assurance activities.
• Fosters good relationships among health care providers; maintains dialogue in interaction with other professionals to identify and resolve existing problems, as well as to explore new avenues for service; participates/contributes to meetings pertinent to area of responsibility; promotes quality client care through a spirit of cooperation with other staff.
• Is available for direct clinical treatment as needed and as after-hours back-up.
• Participates in strategic planning, identifying, and aligning with growth opportunities through analyzing trends in client mix and proposing appropriate changes in operations to accommodate client/staff needs; evaluates competitive position and proposes appropriate market to service area.
• Is available for crisis intervention, staff supervision and consultation, as needed Demonstrates self-evaluation skills and takes responsibility for and appropriate action to remedy or reduce limitation; independently seeks formal and informal professional development activities to ensure the highest standard of knowledge and skill.
• Ensures that authorizations and continuations are available for the various services that the client is receiving by obtaining and tracking authorizations in coordination with the billing department and AMHD Utilization Management or the Hawaii Cares Line.
• Completes/assists with preparation and completion of program audits.

Willingly performs other duties/responsibilities as requested

Pay:

$70,000.00

• $85,000.

00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person