Job Title:

Administrative Assistant Department:

Comfort Care Nursing Center Full Time/PRN:

Full Time Job Summary The Administrative Assistant is responsible for supporting the daily operations of the business office by performing administrative and operational duties. This role requires a high level of organization, attention to detail, and the ability to communicate effectively with staff, patients, and visitors. Essential Duties & Responsibilities Answer telephone calls and distribute information appropriately. Assist families, doctors, and visitors with inquiries and concerns. Assemble personnel files with all required orientation documentation. Ensure completion of orientation paperwork and assignment of learning modules for new hires. Process service requests as needed. Support new admission processes as assigned. Maintain accurate records of employee attendance. Check daily call-in logs and log absences appropriately. Manage PRN contracts and coordinate with HR regarding contracts and benefits. Send all employee documentation to HR, including disciplinary actions, updated contracts, agreements, and termination forms. Communicate incomplete assigned learning modules to department directors. Perform other duties as assigned. Organizational Expectations Provides a positive and professional representation of the organization. Promotes a culture of safety through reporting, documentation, prevention, and infection control. Maintains competency and knowledge of current standards of practice and industry trends. Participates in quality improvement initiatives. Complies with organizational and regulatory policies and procedures. Delivers excellent customer service consistent with the organization's Vision, Mission, and Values. Minimum Qualifications Required Qualifications Ability to type a minimum of 30 words per minute (WPM). Proficiency with computers and related software applications. Strong telephone and communication skills. Excellent filing and organizational abilities. Preferred Qualifications Minimum of one year of experience in administrative or office support roles. All candidates must be able to perform the essential functions of this position. The American with Disabilities Act (ADA) requires that reasonable accommodations be made for qualified individuals to help perform the essential functions of the position. South Central Regional Medical Center is an equal opportunity employer and does not discriminate based on race, color, religion, sex, gender, national origin, age, disability, or genetic information.