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Institute on Aging

Lead Care Manager

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Job Description

The Care Manager III Float provides care management services including completion of intake services and care coordination for clients in Riverside and San Bernardino Counties for the HCBA and CalAIM programs. The CMIII is a senior, autonomous role that supports complex cases across multiple programs serving older adults and adults with disabilities. This position ensures quality and regulatory compliance, provides mentorship to staff, and serves as a resource to promote coordinated, high-standard care across teams.
ESSENTIAL JOB FUNCIONS
Completes necessary documents such as assessment and Care Plans, Plan of Treatment (POT), Acuity Tool, Menu of Health Services (MOHS), and all other required documents as indicated by supervisor Conducts CCM calls as needed for support Ensures program and staff compliance with all regulatory requirements. Ensures quality care and services to all clients. Engages in crisis intervention to support client needs as needed Responsible for mentoring new staff during onboarding process, proctoring intakes and assessments Maintains Quality Assurance mechanisms to measure and maintain high standards of care and programming, including regular chart reviews and peer review. Comply with all mandated reporting to support Health Plan, local and State requirements Develops and maintains collaborative working relationships and cooperative arrangements with team, supervisor, community individuals, groups and organizations/agencies Takes advantage of opportunities to educate the public and the community regarding programs. Responsible for ensuring that authorized and purchased goods/services are used as a last resort and that all community resources and referrals are made to appropriate waiver programs. Actively participates in and encourages actions that promote good public relations with clients, their families and the community. Responsible for expanding personal knowledge, skill and attitudes specific to care management, family systems, geriatrics and gerontology, addiction and other relevant management or health care issues. Provides caseload coverage when Care Management staff are out of office or unavailable Accepts and performs other related duties and responsibilities as required. Travel throughout Riverside and San Bernardino Counites
EDUCATION
MSW or Master's in related clinical field (ex: MFT) , current license (LCSW, LMFT, or RN) preferred .
BACKGROUND AND EXPERIENCE
Five years' experience working directly with disabled/older adults or related social/ medical experience required with at least one year demonstrated leadership skills. Demonstrated ability to supervise intensive care management staff who work with adults with disabilities at risk of hospitalization, which present with complex medical conditions, mental health diagnoses, substance abuse, as well as physical rehabilitation needs. Demonstrates understanding of behavioral health services and behavioral health interventions. Proven previous training of staff as it relates to the populations served. Demonstrates understanding of the health and psychosocial needs of this population. Displays knowledge of community resources available for this population. Demonstrates ability and willingness to take on program development projects. Proven ability and willingness to provide leadership amongst peers and mentor junior staff. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Job Type:
Full-time Pay:
$96,000.00 - $98,000.00 per year
Benefits:
401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance Application Question(s): What is your degree in?
Education:
Master's (Required)
Experience:
Leadership:
1 year (Required) Working with
Elderly or Disabled Adults:
5 years (Required)
Location:
Inland Empire, CA (Required)
Work Location:
On the road