Program Manager (Supported Living Services)

Location:

Sacramento, Placer & El Dorado Counties Company:

Roseville Supportive Services, LLC Position Type:

Full-Time, Exempt Roseville Supportive Services, LLC is a mission-driven provider of Supported Living Services and personal assistance serving individuals with intellectual and developmental disabilities under Alta Regional Center. We are committed to serving all eligible individuals and families with professionalism, cultural awareness, and clinical oversight while maintaining the highest standards of regulatory compliance and service excellence. Roseville El Dorado Hills Cameron Park Gold River Greater Sacramento Position Overview The SC/Director will serve as the senior operational leader responsible for: Program development and growth Alta Regional Center compliance Staff recruitment and supervision Quality assurance and audit readiness Financial oversight and sustainability This role requires a leader who can build and scale from startup phase to a stable, multi-client Supported Living program while preserving Roseville's culturally responsive mission. Key Responsibilities Strategic Leadership & Growth Develop and execute growth plan within Alta Regional Center catchment area Establish strong working relationships with Service Coordinators and Community Placement teams Lead client intake, IPP coordination, and onboarding processes Expand presence strategically in suburban corridors with measured growth Regulatory Compliance & Quality Assurance Ensure compliance with California DDS, HCBS, and Alta Regional Center standards Oversee documentation accuracy, service notes, and IPP implementation Prepare for contract monitoring, audits, and vendor reviews Develop internal QA systems to ensure audit readiness at all times Staff Leadership & Culture Recruit and supervise Program Managers, Case Coordinators, and DSPs Implement structured training focused on: Cultural competency Trauma-informed care Faith-sensitive supports Build retention systems and clear performance metrics Maintain on-call crisis response infrastructure Financial & Operational Oversight Monitor service authorizations and utilization rates Oversee billing integrity and revenue cycle management Approve payroll and operational expenditures Maintain financial sustainability during growth phase Qualifications Bachelor's degree in Human Services, Social Services, Business, or related field (Master's preferred) Minimum 5 years of leadership experience in: Supported Living Services and personal assistance HCBS/DD programs Alta Regional Center processes DDS regulations SLS vendor requirements Demonstrated experience scaling programs from startup to multi-client operations Preferred Attributes Experience working with culturally diverse populations Experience launching or stabilizing SLS programs Strong compliance and audit readiness background Entrepreneurial mindset with structured operational discipline Ability to work collaboratively with a physician-founder Compensation Competitive base salary with performance-based incentives tied to: Client census growth Audit outcomes Staff retention metrics Revenue and utilization benchmarks

Pay:

$30.00 - $40.00 per hour

Benefits:

Health insurance Paid time off Application Question(s): Do you have at least 5 years of experience working in supported living services with the developmentally disabled population? Are you familiar with Alta Regional Center's regulatory framework and compliance standards?

Work Location:

In person