Job Description

GENERAL STATEMENT OF DUTIES

This position is a fast paced, comprehensive position that requires the ability to: multitask, enlist community resources, change approach at the a moments notice, be customer services oriented, and work as a team member on behalf of the individuals we serve. "That's not my job is not an acceptable phrase at this employer."

ENVIRONMENT

This is a professional position, based in the Clemmons Office where all Guardian Representatives are expected to participate in a daily in person staff meeting at the start of each day. This position may share an office which can be both distracting and beneficial. While things can get stressful, laughter and peer support offer outlets and resources.

DISTINGUISHING FEATURES

This is advanced level human service work involving the provision of direct and indirect casework for adults requiring temporary or ongoing assistance with decision making for their day to day life. The Guardian Representative must be able to analyze a situation and determine an appropriate course of action in a short time span. Occasionally we assist

MH/IDD/SU

providers in emergency situations, it is the exception and not the rule. More and more we are finding it necessary to attend medical and dental appointments in person with the individual. thus driving is a large part of the expectation for this position. When at all possible, if traveling more than an hour to engage with a treatment team or individual, we ask that you see everyone in the area to prevent unnecessary driving. Each Guardian Representative is assigned a specific group of people to work with, but it is not uncommon for your schedule can change at any time to help a co-worker or make a last minute court appearance. All employees are expected to dress, interact, and communicate professionally. This position is office based and you will be expected in the office Monday- Friday from 8:30am-5pm unless the schedule dictates an alternative location. This is a heavy paperwork position that requires attention to detail.

EXAMPLES OF DUTIES

Serve as an advocate and substitute decision maker for those individuals appointed by the judicial system and assigned by the agency. Coordinate services with county Departments of Social Services, clerk of courts, their family, MH/IDD/SU providers, and/or any other governmental or private agency involved with the individual. Clearly an dprofessionally communicate with service providers outside of Empowering Lives Guardianship Services LLC. Research and complete comprehensive assessments of disabled adults' situations to determine services needed. Facilitate care management to arrange/coordinate an array of services such as medical, emergency, psychological, financial (representative payee), family consultation and court systems that will help the individual meet daily needs, remain safe, and optimize their functional abilities despite high risk behavior. Facilitate crisis stabilization for behavioral disruptions and emergency situations utilizing available resources. Collaborate with Mental Health providers and Managed Care Organizations (MCO) to ensure mental health, developmental disability and substance use services are provided and meet the need(s) of the individual. Understanding and knowledge of community resources for all ages over 18, navigating the criminal court system, and knowledge of accessing medical and mental health services is a must. Adhere to state/contract mandated procedures/guidelines. Skill and comfort with heavy use of the computer, internet and Smart Phone is required. Specific examples include Microsoft Office, IDrive, scanning, online faxing and online documentation. Proficient documentation skills and use of professional language. Familiarity with DSM 5/TR and the correlation between diagnoses, symptoms, medications, and needs. Attend and participate in daily staffings and report progress to facilitator. Attend and participate in

MH/IDD/SU

meetings regularly in person and/or virtually. Visit with the individual at least every 90 days with two of those being at their residence or home. When a person is new or does not have

MH/IDD/SU

services the 1:1 interaction may be more frequent. complete daily documentation (including daily activity logs), complete annual assessments, write guardianship plans, write and file court reports and any other required documentation as assigned. The candidate must be able to look at how their interactions may have played into a situation (good or bad) and self reflect with the ability adjust as their interactions and behaviors toward others.

TYPICAL QUALIFICATIONS

Minimum Qualifications Four year degree in a human service field from an accredited college/university and two years directly related experience minimum post bachelorette. Must have possession of an appropriate driver's license issued by the State of North Carolina. A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions. Ability to work from the office M-F 8:30AM - 5:00PM most days.

SUPPLEMENTAL INFORMATION

TRANSCRIPTS

AND REFERENCES ARE REQUIRED.

References must be submitted at time of time of application. Official college transcripts required prior to the first date of work, if hired. Please send both to our HIPAA Compliant Fax 1-855-771-8948. Physical Demands and Work Conditions This is position requires a customer service oriented ability to interact with others and back up even when you are not wrong. The candidate must have the ability to evaluate a room or meeting before engaging the participants and then only as necessary. This work requires contact with the individuals assigned, family members of the individuals, and other professional disciplines and service agencies. Employees may experience emotional stress due to the nature of interactions with clients or service providers and behavioral problems such as; aggression of clients and/or family members that cause bodily injury for employees. It is necessary for candidates to be able to access theire enviornment and keep themself safe at all times. The candidate would work from the office in Clemmons, but spend some time traveling to into the community such as public service buildings, residential facilities, hospitals, institutions, home environments, medical facilities, dental facilities, and homeless shelters. The candidate must possess the visual acuity to prepare and analyze data, operate a computer, and do extensive reading. The candidate must be a self initiator and be able to work independently with limited supervision. The candidate must be able to share their with others and accept another's request for assistance along the way. The candidate must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, and repetitive motion. The candidate must be able to perform medium work exerting up to 50 pounds of force occasionally and/or up to 10 pounds of force constantly to move objects.

Special Note:

. Testing may be required as part of the selection process.

Work Remotely No Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply Application Question(s): What is you preferred group of individuals to work with? Would you say your nature is judgemental/critical or tolerant/accepting? Are you territorial or open? Do you speak your mind in public or whisper behind closed doors? Are you able to ask for help or would you rather struggle silently? Do you need to tie everything up nice and neat at the end of the day? What is your definition for being effective, to fix the situation or due diligence? What is the difference?

Education:

Bachelor's (Required)

Experience:

mh/su experience do you have post bachelorette: 2 years (Required)

Language:

Spanish (Preferred)

License/Certification:

NC Driver's License (Required)

Work Location:

In person