Schedule:

34 hours per week The responsibilities of the Residential Care Manager include instruction and supervision of residents in their daily activities, according to their individual needs and the goals of their individualized residential services plans. The Care Manager provides on-site coverage and assists in performing routine resident-care duties. Additionally, the Care Manager works closely with an assigned group of residents, providing support around the assessment of needs, the development of individualized and program goals, linkage to needed resources, and coaching as they progress on their goals and recovery. The Care Manager practices recovery principles and Community Support Program principles in his/her work with residents.

JOB DUTIES AND RESPONSIBILITIES

In partnership with resident, complete specific psychosocial evaluations, and develop and review individualized rehabilitation plans for all assigned residents to include specific behavioral objectives; oversee implementation of rehabilitation plans. Partner with residents to teach independent living skills such as cooking, menu planning, money management, cleaning, laundry, personal hygiene, etc. Coach and/or supervise residents in completing daily activities according to individual need and ability. This includes linkage to community transportation resources or, if unavailable, providing transportation for necessary activities as needed and according to transportation policy. Ensure that residents' needs for services are met by supporting them in coordinating and arranging for the provision of services such as psychotherapy, medical care and Social Security benefits from Penn Foundation and other providers. Provide recovery-oriented counseling as evidenced by utilization of active listening skills and other motivational enhancement techniques to engage with assigned residents and facilitate change and growth. Support each assigned resident in ensuring that their psychiatric and medical medications are available to them; partner with them in learning how to independently obtain and take their medications. Collaborate and communicate with other treatment and rehabilitation services. Identify and collaborate with natural supports, such as family members or sponsors, to effectively monitor progress on goals, and to problem-solve barriers. Ensure that any safety problems are corrected or reported to Program Manager or Clinical Coordinator. Conduct fire drills on a regularly scheduled basis, as assigned. Also, work with Program Manager or Clinical Coordinator in resolving all physical plant or furnishing problems. Provide documentation of resident activity/progress/staff interventions and communicate concerns and observations to supervisory staff. Provides crisis intervention as needed. Maintain confidentiality of all materials handled within the Network/ Entity as well as the proper release of information. Comply with Network and departmental policies regarding issues of employee, resident and environmental safety and follow appropriate reporting requirements. Demonstrate/model the Network's PCRAFT values during interactions with all customers, both internal and external. Demonstrate financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices. Comply with Network and departmental policies regarding attendance and dress code. Other duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS

Sit up to 2 hours per day; 1 hour at a time. Stand for up to 10 hours per day; 8 hours at a time. Walk 6 hours per day; 1 hour at a time. Consistently lift, carry and push objects up to 10 lbs. Occasionally lift, carry and push objects up to 75 lbs. Transport patients weighing up to 300 lbs. via wheelchair, bed and/or stretcher. Frequently stoop and bend. Frequently reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation, and high and low frequencies. Must be able to see as it relates to general, near, far, color and peripheral vision.

EDUCATION

Associate's or Bachelor's Degree in the human services field preferred.

TRAINING AND EXPERIENCE

A Valid Pennsylvania driver's license and maintenance of good driving record in accordance with St. Luke's Policy. CPR certification required within 60 days of hire. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke's University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network's service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke's hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke's Children's Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare's five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World's Best Hospital. The Network's flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING

HOSPITAL IN THE COUNTRY.

In 2021, St. Luke's was identified as one of the 15 Top Health Systems nationally. St. Luke's is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke's has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke's was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke's was named a Top Workplace in New Jersey for the third year in a row. 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