As an RN Care Manager in the Emergency Room at MLK Community Hospital, you will coordinate care for high acuity, diverse patients in a fast-paced, safety net setting. You'll perform comprehensive assessments, develop and implement patient-centered care plans, support safe transitions of care, and collaborate closely with physicians, social workers, and community partners. You will educate patients and families, advocate for resources, and use evidence-based practices to improve outcomes, reduce avoidable readmissions, and support the hospital's mission of equitable, compassionate care. Responsibilities Conduct comprehensive ER patient assessments and identify care needs Develop and oversee individualized, patient-centered care and transition plans Coordinate safe discharges, transfers, and post-acute services Collaborate with physicians, nurses, social workers, and community partners Perform utilization review and support appropriate level-of-care decisions Educate patients and families on conditions, medications, and follow-up care Advocate for patient access to community and social support resources Document assessments, plans, and outcomes accurately in the EHRMonitor quality metrics and contribute to process improvement initiatives Uphold MLK Community Hospital's mission of equitable, compassionate care Required Skills Emergency nursing Care coordination Patient assessment Discharge planning Utilization review Electronic health records (EHR) Clinical documentation Patient and family education Interdisciplinary collaboration Population health/Community resource navigation